Your technician James came to me yesterday morning to locate the source of water leaking onto my kitchen floor. He soon decided it was not from the washing machine or the lavatory, which I in my hopeful ignorance hoped it might be! It was, of course, coming from under the tiled floor. He could not have been more efficient, nor more diligent, in trying to pinpoint the exact place so that only minimal tearing up of the tiles would be necessary. He had a very frustrating time trying to get a consistently correct reading on his machine but his patience was admirable and eventually all was well. James is a polite and charming young man and it was a pleasure to have him working in my home. Thank you.
Cynthia Court in Dorset
