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LDS attended and accurately found the leak

I had another leak detection company attend my house prior who could not find the leak. LDS attended and accurately found the leak. Operative also took care and time to ensure our heating was back up and running before he left. Very impressed, thank you Scott.

Chris Herman from Hampstead Norreys, West Berkshire
Engineer:Scott

Absolutely great

The guy who came to site was absolutely great.

Tom Smith from Manchester
Engineer:Steeley

Your company are to be commended

I have engaged a plumber to expose the pipes where your detection methods indicated. An old flat iron nail from the skirting board had glanced the cold water pipe causing the leak. Your company (and Matt) are to be commended for being able to bring this to light.

Martin Parr from Woodstock
Engineer:Matt

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Engineer:Engineer

His approach was professional and courteous

The engineer was very efficient and clear in his communication and his method of working. His approach was professional and courteous.”

Renee Stanton from Abergavenny, Wales 
Engineer:Mark

LDS were fantastic in identifying a resolving a long outstanding mains water leak

Malcolm and Chris at LDS were fantastic in identifying a resolving a long outstanding mains water leak under investigation with South East water. They provided a fantastic professional service, and friendly too. Explained everything clearly and got the job done! I’ll definitely use LDS again

Mark Barnes - Google 5* Review
Engineer:Malcolm & Chris

Chris was brilliant and spotted a massive leak straight away.

I found this company very efficient and helpful after several other companies were unable to detect the leak. Chris was brilliant and spotted a massive leak straight away. He helped me plan my next move and how to deal with it all, as I was very stressed. Thanks a million.

Anne Bass - Google 5* Review
Engineer:Chris

Very thorough investigation

Real pleasure to deal with. Booked by our insurance company. Very thorough investigation with the extent of the damage, very careful moving things about. Definitely recommend these guys!

Katie Hughes - Google 5* Review
Engineer:Mark

He was an ambassador for the business

Chris was pleasant, professional and efficient. He completed the job quickly leaving the work area safe and clean. He was an ambassador for the business and the process that was followed.

Robert Guildford - Google 5* Review
Engineer:Chris

Found 2 leaks that had previously eluded other peoples investigations. He went above and beyond to help.

Chris was very professional and found 2 leaks that had previously eluded other peoples investigations. He went above and beyond to help. Highly recommended.

Gillian Rogers - Google 5* Review
Engineer:Chris

Excellent Service

Excellent Service

Nick Sleer from Manchester
Engineer:Mark

Fantastic service, not an easy job at all

Fantastic service, not an easy job at all, took several attempts and different methods to try to fix it, he kept going for 2+ hours and made sure he left us with running water. thank you Chris

Grace - Google 5* Review
Engineer:Chris

We were greatly impressed by Chris

We were greatly impressed by Chris. He was very professional and also very helpful.

Simon Paul Slinger fro Northamptonshire - Google 5* Review
Engineer:Chris

Able to find the cause of the leak within just a few minutes

Last month LDS carried out trace and access for us following a leak from our upstairs bathroom into the living room. They were able to fit us in right away (other firms expected us to wait 2+ weeks, which is not practical if you have to keep your water turned off!). Chris from the team was able to find the cause of the leak within just a few minutes, and kindly also carried out a temporary repair so we weren’t needing to keep water off longer whilst waiting for a plumber. He was professional, courteous and knowledgeable about the insurance claims process we would be facing. He provided us with a clear and concise report sufficient for our insurers to authorise the drying and decorative work needed. Thanks again Chris and all the team.

Liz Hookham - Google 5* Review 
Engineer:Chris

Well done for locating the leak

Well done for locating the leak – please convey my thanks to your engineer.

Peter at Fenton Associates from London
Engineer:Malcolm

Just had to say how professional, informative and thorough Gareth was.

Just had to say how professional, informative and thorough Gareth was. He came to look at my damp wall but let me know what he was doing, why he was doing it, what he was looking for and showed me the results so that I understood what he had found. Because of him, we got a thorough diagnosis of the root cause rather than a series of holes in the wall looking for a non-existent pipe.

Sean Dockerty
Engineer:Gareth

Gareth was efficient, knowledgeable and friendly

Gareth was efficient, knowledgeable and friendly, discussing all aspects of the survey to make the experience less stressful than it could otherwise have been.

Chris Allan from Houndslow, Gordon
Engineer:Gareth

I was most impressed

I was most impressed (and ultimately reassured) by the way in which LDS arranged and carried out this survey.

Philip Harston from Norwich
Engineer:Dave

It was a great relief to identify the location of the leak

Malcolm the engineer attended on time. He was friendly, professional and enthusiastic about the task at hand. He kept me informed of what the was doing and explained the process. Within a fairly short period of time he identified the location of the leak and showed to me the evidence he had uncovered. It was a great relief to identify the location of the leak (not obvious). I now look forward to getting the leak repaired with confidence. LDS are clearly a very competent business and know exactly what they are doing. I would have not hesitation in using their services again.

LEE LEE
Engineer:Malcolm

Great job, leak was identified. Thanks Chris for being friendly, professional and informative.

Called this morning and confirmed an appointment for several days hence. Mark called a short while later offering an appointment this pm following a cancellation. Chris turned up early afternoon and quickly but discreetly got to work. After a short while the source of the leak was identified. An expensive service but well worth the money to avoid unnecessary damage to the house trying to find the leak. Great job. Thanks Chris for being friendly, professional and informative.

Tim Cole
Engineer:Chris

Found the leak nobody else could, he is a credit to the company.

£250 excess was the best money I’ve ever spent, Gareth was friendly, informative and found the leak nobody else could. He is a credit to the company.

Mr Ronal Smith from Kinross, Scotland 
Engineer:Gareth

Clearly very experienced and detected a hidden leak in pipe work under screed/tiles which proved tricky.

Engineer Chris was excellent, arrived promptly, very professional, clearly very experienced and detected a hidden leak in pipe work under screed/tiles which proved tricky. Cannot recommend these guys enough, if your in trouble with a leak, get them involved for a rapid result and great customer service. Thanks LDS and engineer Chris.”

Simon Wright
Engineer:Chris

Exceptional, would definitely recommend to anyone!

Bernie was exceptional, would definitely recommend to anyone!

Twin Rivers, Holiday Park at Welshpool
Engineer:Bernie

Very pleased

Very pleased with the service Bernie provided.

Anne Smith from West Wycombe
Engineer:Bernie

Very polite and friendly

Very polite and friendly and fully explained his actions

Roger Hadwin from Macclesfield
Engineer:Mark

He was able to find the leak and make a temporary repair that was a huge relief.

Gareth was excellent in every way. Polite, professional, competent and super focused on the task. He was able to find this and make an temporary repair that was a huge relief.

Paul Street, from Cambridgeshire
Engineer:Gareth

Very professional

Gareth , was very professional and got on with the job . Knowledgeable and with common sense. All very good .

Derek Stephen from Whinstane, Scotland
Engineer:Gareth

A good service in difficult circumstances

I was not present when the engineer attended, but have heard that he had to deal with some very unreasonable tenants and therefore I feel that as he still managed to carry out the investigation he gave a good service.

Property Management from London
Engineer:Grigor

Great service, thank you

Pleased with the service the engineer provided

Simon King from West Sussex.
Engineer:Matt Fisher

Successfully detected a small leak in my heating system

Gareth turned up on time and successfully detected a small leak in my heating system using his equipment. This was an issue I had for over a year that was unable to be detected by plumbers without lifting all my flooring. Great service and delighted I got to the bottom of it.

Graeme Pinkerton from Scotland.
Engineer:Gareth

Very professional

The engineer dealt with my leak professionally and was very knowledgeable.

 

Alan Mullen from London
Engineer:Scott

Excellent work from the engineer

Excellent work from the engineer, who spent a lot of time in thoroughly investigating the problem.”

Michael Harvey from Harrogate
Engineer:Chris

They diagnosed the source which was a huge relief.

Really pleased with the service from Chris and his colleague, and LDS as a whole. Very knowledgeable and professional team who were able to help with a long term water ingress issue. They diagnosed the source which was a huge relief. They were able to come out quickly, were friendly, Covid safe and thorough. They are pricey compared to some other comparable services but I wanted a company that knew what they were doing and so they were worth it. I received a comprehensive report, and some other good advice on another unrelated issue – they clearly had a lot of knowledge and experience with plumbing and heating systems as well as leak detection. I would use again if I ever had another mystery leak or water ingress.

Sarah from London
Engineer:Chris

Gaz was excellent, explained everything to me.

Gaz was excellent, explained everything to me. He was a really nice guy, thank you.

Joan Holland from Manchester.
Engineer:Gaz

I would not hesitate in recommending LDS

It’s always nervous bringing in a company to your house but I would not hesitate in recommending LDS. I booked them in to investigate a potential leak in our central heating system. Their engineer Gareth stopped at nothing to try and identify the problem and used several methods to investigate. Throughout his time with us Gareth was polite, considerate, friendly and helpful. He even called a couple of hours after the appointment to check in which I thought was an extremely nice touch. Added to this everyone I spoke to in their office was friendly and helpful. Post visit I was provided with a detailed and useful report. To be honest I hope I never need to call them again however if I did I would not hesitate in getting in touch.

Chris Hall from Paisley, Scotland
Engineer:Gareth

First class and highly recommended.

Chris and James both were very knowledgeable and kept us updated throughout their visit. From the start of me contacting LDS and the professional service the engineers provided was first class. Highly recommended.

Alan Hammond from Ovington.
Engineer:Chris and James

Very pleased with the service, excellent job

Very pleased with the service, excellent job

Madeleine Rhodes from Lymington, Hampshire.
Engineer:Scott

The engineer was friendly, efficient and knew what he was doing.

LDS responded quickly to our request for a survey. The visiting engineer was friendly, efficient and knew what he was doing.

Richard Harpum from Tickhill, Doncaster, South Yorkshire
Engineer:Brett Steele

I’ve finally found out the cause of my water ingress! And the report was incredibly thorough.

Both very friendly and informative. Felt very confident in them and they caused minimal disruption, were polite and worked quickly. All was Covid secure and I was relieved to have a reliable answer having been misled by so called damp proofing companies. Thorough testing and explanations mean I’ve finally found out the cause of my water ingress! The service is quite pricey but was worth it, and they were really helpful when my water company were messing me about over my external stopcock. The report was incredibly thorough. I’d definitely recommend LDS.

Sarah Beaney from London.
Engineer:Chris

Very Professional

Very professionally and pleased with service.

Stephen Taylor from Tyne & Wear
Engineer:Gareth & Brett

Very helpful and gave me good advice going forward

Gareth was very helpful and gave me good advice going forward

Graeme Pinkerton from Renfrewshire, Scotland
Engineer:Gareth

Only too pleased to recommend LDS

We had a leak which was untraceable so we contacted LDS with a view to the leak being traced. Arrangements were made for a visit the following day and the engineer Brett arrived on time and within an hour had found the problem. He subsequently wrote a report and that was forwarded to our insurance company who subsequently gave the go ahead for the repair. This was undertaken some days later due to Christmas and New Year. We found Brett to be helpful, friendly and informative. Should we ever require this sort of service again we will have no hesitation in contacting LDS and will be only too pleased to recommend them.

Sue Foulkes
Engineer:Google Review

LDS has a great team!

Thank you so much for your prompt reply and for fitting in our second visit so quickly. We can’t praise your company enough. The leak was difficult to trace but the time and effort put in with minimal disruption was brilliant. LDS has a great team!

Penny Ashby from Norwich
Engineer:Chris and Adrian

I cannot rate his work and this company highly enough.

An unexplained water leak led to contacting my insurance company who appointed LDS to inspect the problem. I expected a quick half-our visit but three-and-a-half hours later Adrian was still working on sourcing the problem. It was great to see such a professional job carried out particularly given the Covid circumstances. I cannot rate his work and this company highly enough. Would definitely recommend.

Joyce Quarrie from London
Engineer:Adrian

A really good ambassador for your company.

I would really like to praise Gareth for the excellent service he offered us. I was really impressed with him; he arrived spot on time and made me feel so confident. He was so thorough, clean, conscientious and a really good ambassador for your company. Thank you for the service and sending such an excellent engineer.

Mr C Green from Dumfries and Galloway, Scotland.
Engineer:Gareth

He did a smashing job

He did a smashing job

Mr Norman Howard from Linthorpe, Middlesbrough.
Engineer:Brett Steele

The leak was exactly where they said

I have had to use the services of LDS four times now each time it has been a different engineer and they all have been superb, finding the leak under tiles on concrete floors on each occasion . The leak was exactly where they said even though there were no visible signs from the surface.

David Forington from East Stockwith, Lincolnshire.
Engineer:Brett Steele

I am so pleased we choose your company to help us with detection of the leak.

I was very impressed with Gareth’s knowledge, his approach to finding the root cause of the leak, his communication skill ,his professional attitude and his friendliness. Gareth was very happy to answer any questions I had in full details. You don’t find many like Gareth to provide you the full package nowadays. It was a privilege meeting him. I am so pleased we choose your company to help us with detection of the leak. Please convey my thanks to Gareth.

Mrs C Shahbazkhani
Engineer:Gareth

Definitely recommend LDS to friends and family

We found the engineer Brett to be professional in every way and will definitely recommend LDS to friends and family

T.Foulkes, Wigan
Engineer:Steeley

He is an amazing employee – excellent service from start to finish.

Gareth was so polite, professional and informative – I have never been so happy to receive bad news!! He really made us feel like he knew what he was doing and was going to provide an answer from the moment he walked in the door. We sincerely appreciated his candor and integrity. He is an amazing employee – and really restored our faith that there are good people & amazing companies out there. Thank you LDS for not only the quick response from our initial call but excellent service from start to finish. Hope he gets a nice Christmas Gift – he deserves it.

Mr & Mrs De Silva, Aberdeen, Scotland
Engineer:Gareth

Very pleased with Engineer

Very pleased with engineer, thank you.

Hayden Bailey, Manchester
Engineer:Adrian

Stephen Barlow

“Flawlessly good mannered, warm personality and wore his obvious highly trained expertise lightly. He’s a credit to the company. Following his astute survey and conclusion the leak was found exactly as he’d surmised, and duly rectified completely satisfactorily as he had proposed.”

Stephen Barlow

Steven Richards

After receiving a large Severn Trent water bill we were informed that we must have a leak on our industrial estate somewhere. We frantically started looking for leak detection companies and I came across L.D.S.
I called up and initially spoke with Mark who was not pushy at all and was very informative and gave us some great insurance claim advice which was amazing and meant we saved a lot of money.
We decided to go with them for the leak detection.
They turned up on time on the day and the guy who came was also super friendly while observing all COVID safety guidelines, and after a few hours he found the leak on the industrial estate. He had all sorts of tools and gadgets to help locate what turned out to be an underground broken pipe which was leaking very badly.
Afterwards he gave us super advice on how to get it repaired which we wouldn’t have had a clue about.
I would definitely recommend this company for leak detection! Spot on service and most definitely 5 stars.
Thanks to Mark and his team 🙂

Steven Richards
Engineer:Chris and Mark

Harriet Mills

After discovering signs of damp in the house and suspecting a leak we contacted LDS to investigate where it was coming from. The gentleman that turned up to conduct the investigation used all the right PPE (Covid), he was polite, really friendly and very professional. Within a couple of hours the leak was found using the highest quality of equipment (we were very impressed) and able to tell us how far the damp had travelled. We had a detailed report emailed to us within a couple of days which we were able to forward to our insurance. After then having awful issues with our insurance company who refused to dry the property out, we contacted LDS (Mark, Lisa & Beverley) who were SO helpful and completed a follow up report that we were able to send to our insurance to highlight what would happen within the property if it wasn’t dried properly & efficiently which helped support our concerns.
Even though they were really busy and they completed this follow up report promptly so we could challenge our insurance company.

If we could give more than 5 stars we would!! Thank you so so much Mark, Lisa & Beverley and the lovely man who detected the leak – you have been fantastic and will be using you again in future and also reccomending you to our friends and family.

Harriet Mills
Engineer:Grigor

james potter

I am very impressed with the service provided. Courteous , knowledgeable and informative team. thank you to the LDS team for locating my leave successfully !

james potter

Knowledgeable

Very professional

Simon Redstone, East Sussex
Engineer:Matt Fisher

They were great.

They were able to diagnose that there is no leak within literally two minutes of arriving at our house and further testing confirmed this.

Barnaby Laurence, St. Albans
Engineer:Scott and James

Gareth is a credit to your company.

I found Gareth to be an excellent engineer, very knowledgeable and very enthusiastic about his job. He kept me informed as he went along, and was very polite too. A credit to your company.

Janet Orrett, Stockbridge, Edinburgh
Engineer:Gareth

Very professional

Adrian was very professional, knowledgeable, polite and friendly and helpful.

Dorothy Laney, Calne, Wiltshire
Engineer:Adrian

First Class

First Class, thank you.

John, Norwich
Engineer:Adrian

Best engineer who has visited my home. 

Chris arrived on time and worked very hard continuously for almost 6hrs 30mins, and never had a break. He was courteous, informative, knowledgeable, pleasant, obeyed the covid restrictions fully whilst in my property and was helpful whenever i asked a question. Chris was possibly the best engineer who has visited my home.

Norman Fereday, Darfield
Engineer:Chris

Very pleased with the service

Very pleased with the service, the engineer dealt with my leak professional

Mr Thomas, Dorest
Engineer:Matthew

Professional and friendly.

Gareth was professional and friendly. He made you confident that he would find the problem before he left the house. He also liked my cooking so 5 stars from me”

Graham Lewis, Cumbria
Engineer:Gareth

Spot on with the leak.

Please would you let Adrian know that he was spot on with the leak. It was on the top of the T piece joint. Please thank him for finding it so expertly.

Mark Tufnel, Cirencester
Engineer:Adrian

Engineer was fantastic and clearly knew his stuff

Many thanks for sending through the invoice, receipt and report, all much appreciated and so quick! I would also like to say a big thank you for responding so quick to my initial call, for providing a hugely professional service through Scott, who was fantastic and clearly knew his stuff. He was polite and talked me through what he was doing. His findings and associated report will allow us to move on with repairs now. I would have no hesitation to recommend your services highly. Have a good week and again my sincere thanks to you all

Mr Stevenson, Winchester
Engineer:Scott

Knowledgeable and very efficient in doing his job

Gareth was very knowledgeable, answered all the questions I asked of him, was very courteous and had a great sense of humour very efficient in doing his job and very pleased with finding the problem for me.

Dave Murray, Falkirk, Scotland
Engineer:Gareth

Engineer was superb, really awesome job

Scott was superb, really awesome job, thank you.

Mr Will Smith, Newton Abbot
Engineer:Scott

Excellent Job

Gareth has done an excellent job told me in layman’s terms what is going on and was polite and knowledgeable. Thank you very much.

Carluke from South Lanarkshire, Scotland
Engineer:Gareth

Both engineers were fantastic

Both engineers were fantastic. I was incredibly worried but they put me at ease and talked me through the process. My insurance company had previously said I was not insured but they encouraged me to revisit this and due to their knowledge and expertise, I have done so and my claim has been accepted.

Clare Cunliffe from Ormskirk 
Engineer:Brett & Chris

The leak was exactly where he said it would be

Chris was brilliant, the leak was exactly where he said it would be. He was courteous, knowledgeable, amiable and tidy. Can’t recommend him highly enough. Thank you your very prompt and efficient service LDS.

Shirley Cuthbertson from Oxford
Engineer:Chris

Great guy, highly knowledgeable.

Great guy, professional courteous and highly knowledgeable. I wanted to say thank you for the speedy and excellent service provided by Adrian in detecting the leak at my property.

Carol Long from Norwich
Engineer:Adrian

A great job with minimal disruption

I just wanted to let you know that Matt arrived promptly at 8 a.m. this morning and has done a great job with minimal disruption, the family are very pleased. Many thanks most appreciated

Cyla Limited from Swindon
Engineer:Matt

Top bloke ?

Gareth knows his stuff very approachable as well showed me exactly what he was doing and explained everything along the way topper bloke ?

Neil from Sunderland, Tyne & Weir
Engineer:Gareth

Thank you to the LDS team for locating my leak successfully

I am very impressed with the service provided. Courteous , knowledgeable and informative team. thank you to the LDS team for locating my leak successfully.

James Potter

Professional service

Prompt efficient professional service

Nick MacHugh from Edinburgh
Engineer:Gareth

Polite and knowledgeable

Gareth has done an excellent job told me in layman’s terms what is going on and was polite and knowledgeable. Thank you very much.

Mrs Brown from Carluke, South Lanarkshire, Scotland
Engineer:Gareth

Gareth was excellent

Gareth was excellent and deserves some reward for the service provided and the extent of investigation to find the problem, which was a dual supply issue and not a leak.

Trevor Robertson from Northumberland
Engineer:Gareth

Finding the water ingress is a weight of all our shoulders.

I would just like to add that the services and the knowledge of Adrian was excellent. Finding the water ingress is a weight of all our shoulders. Well pleased
 

Ray McCabe, Feltham Construction, from Berkshire
Engineer:Adrian

Previous detection company failed to find it!

Scott located the leak in our water supply pipe by being extremely thorough and checking in unexpected places. The route of the pipe turned out to be very unusual which is why the previous detection visit by another Company failed to find it. Many thanks Scott.

Dr P Horobin from Dorset
Engineer:Scott

Top class

Scott was very organised and thorough and pinpointed the leak quickly, top class.

John Holvey from Cardiff
Engineer:Scott

Very committed to finding the leak

Very committed to finding the leak and advised as he went what he was doing – confident he knew his stuff.

Jeanette Willis from Hartlepool
Engineer:Gareth

Impressed very professional

Impressed very professional

John Grendon from Burton on Trent
Engineer:Steeley

Helpful and informative

A great pair of lads, helpful and informative

Mr Jones, London

Very pleased, Chris found the leak

Chris found the leak after searching our entire house for just 40 minutes, in a room which a boiler engineer has previously said it definitely wasn’t coming from! Very pleased with the outcome as the leak had no visible signs and we never would have found it without his help.

Tom Reynolds from St Albans
Engineer:Chris

Professional & informative

Professional & informative

Elizabeth Johnson from Sheffield
Engineer:Steeley

Clear explanations

Scott offered very clear explanations of the water systems and most importantly offered reassurance about identifying any potential water leaks.

Heather Dodd from Bristol
Engineer:Scott

Very pleased with all services

Very pleased with all services

Maxine Harrison, TN31 7AD
Engineer:Matt Hamilton

A real star and a gent too!

Chris’s knowledge and expertise was great. A real star and a gent too! He tried to make me feel that this will not be a mega problem, but I know that it will be! Thanks Chris for your reassurance and kindness.

Karen Noble from Norfolk
Engineer:Chris

Professional Service

Professional Service

Chris Archer from Manchester
Engineer:Steeley

The report showed exactly what was going on under our floor

We are pleased to see that the report showed exactly what was going on under our floor and Chris was most helpful to us during his visit.

Lorraine Morris from Stockport
Engineer:Chris

Will be using you again

Chris was great – explained every step – will be using you again

Chris Elsom from Chester
Engineer:Chris

Worked very quickly and efficiently

Worked very quickly and efficiently

Judith Evans from Derbyshire
Engineer:Brett Steele

Very friendly and helpful

Gareth was very friendly and helpful and found our issues. Thanks.

Katrina Lambert from Scotland
Engineer:Gareth

You saved us hundreds of pounds by allowing us to dig straight to the leak

These Guys were brilliant and very helpful. Thank you very much. You saved us hundreds of pounds by allowing us to dig straight to the leak and not remove the whole path to find it.

Richard Dove from Essex
Engineer:Bernie

I was very impressed

Can I also say that I was very impressed with Chris the Engineer who attended, he was very informative and did a very professional job. Many thanks.

Peter Terry from Derbyshire
Engineer:Chris Rice

Pinpointed our leak exactly. Can’t thank you enough.

Matt was extremely professional and courteous. Pinpointed our leak exactly. Can’t thank you enough. Would definitely recommend your company to anyone.

Mrs S M Hicks from Cornwall
Engineer:Matt Hamilton

I would highly recommend LDS.

I would recommend Chris to anyone needing this service. He was very professional, very helpful and carried out a thorough survey and explained everything as he went along. I would highly recommend LDS.

Michael Gricks from Norfolk
Engineer:Chris

Guys were good

Thank you, Guys were very good

Lee Gardner from London
Engineer:Matt Hamilton

He found a leak other plumbers had missed!

Please thank Gareth for us, he was very knowledgeable and so competent, he found a leak other plumbers had missed

Mrs Jane Gilhooly from Dunfermline, Kilcaldy 
Engineer:Gareth

Very courteous and professional

Bernie was excellent, he listened patiently to my concerns, and then thoroughly checked the Bungalow for any leaks , he identified where the leak in the central heating pipes was, and also informed me that there was a 30% damp reading in the shower room , which was not connected to the central heating pipework , but he suspected it was a leak from the shower. He also gave me some very good advice re the pipework in the loft. He was very courteous and professional .

Veronica Cross from Poole, Dorset.
Engineer:Bernie

A very professional and efficient service

I’d just like to pass on our appreciation to your specialist you sent out to us today – Gareth. Given these difficult times we currently find ourselves in he did an excellent Job. On time, friendly and helpful with advice, clearly communicating everything he was doing to detect the leak for us. A very professional and efficient service so thanks again.

Carolann Neilson from Falkirk, Scotland.
Engineer:Gareth

Absolute credit to the company

Just wished to say Chris was so professional, made everything clear, great communication of what had been done, absolute credit to the company. Plus the van was really clean turning up, something I love to see pride in the tools etc.

James Lloyd from Scunthorpe, Lincolnshre
Engineer:Chris

LDS have done an outstanding job

LDS have done an outstanding job with finding the source of the leak, tracing the underground pipework and supplying many knowledgeable recommendations. Even in these trying times, everything was delivered with great customer service and support.

Chris Hanmer from Gordon, Scotland.
Engineer:Gareth

Would recommend your company

Thank you, you found the leak, provided a detailed report and next steps for fixing the issue. Would recommend your company.

Andrea Murphy from Cheshire
Engineer:Brett

He’s a credit to the company

Flawlessly good mannered, warm personality and wore his obvious highly trained expertise lightly. He’s a credit to the company. Following his astute survey and conclusion the leak was found exactly as he’d surmised, and duly rectified completely satisfactorily as he had proposed.

Stephen Barlow from London
Engineer:Adrian

Very polite and helpful

Both engineers very polite and helpful, made sure all furniture etc. was put back in place. Extremely informative about what they detected.

Wendy Matthews from Little Plumstead, Norwich
Engineer:Adrian and Chris

Gareth was great

Gareth was great and a credit to your company

Gary Davidson from Cheltenham
Engineer:Gareth

So helpful and explained everything

Gareth has been so helpful and explained everything to us all the way through and showed us such courtesy throughout, thank you very much for sending him

Mrs Harris from Cardiff
Engineer:Gareth

The leak was spot on

Great friendly service, Scott was courteous, very professional and efficient with a great sense of humour. The leak was spot on. Scott is a credit to your company

Colin House from Portsmouth,
Engineer:Scott

Wonderful job that was not easy

Steeley carried out a wonderful job that was not easy. He capped off the leak and he is now holding pressure, thank you.

Mr Huddleston from Selby, Yorkshire
Engineer:Steeley

11/10 for service!

I am very impressed with the service provided by your Specialist Leak Detection Service, thank you. 11/10 for service!

Elaine Iljon Foreman from Bognor Regis
Engineer:Michael

LDS found the leak

Mary said a big thank you to the two lovely fellas that located her leak on Friday.  She has put up with the leak for 11 months emptying buckets daily and LDS found the leak, well done lads!

Peabody Group Maintenance from London
Engineer:Grigor and Scot

Great job finding the water leak

Bernie did a great job finding the water leak, thank you

Mr L Douglas from Lowestoft
Engineer:Bernie

George Sekulla

I highly rate this firm who were able to find a leak in my 800 m length ground source heat pump ground collector that is buried 1 metre below the surface in a plot of a third of an acre. It had been leaking for some time and was getting worse. I had no plans for the pipe layout, but this firm was able to find the leak location to within 1 metre within 2 hours of being on site. Adrian and Chris who attended were polite and efficient and a credit to their firm. I spoke with Mark on the phone he sounded very experienced in Geothermal systems much more than other leak detection firms that I contacted. I would highly recommend this firm. Yes, the price is high, but they have the equipment and expertise to find the leak so well worth it in the end.

George Sekulla
Engineer:Adrian

Efficient and friendly

Adrian was very efficient and friendly

Frederick Gee from Narborough
Engineer:Adrian

Great job, thank you

Thank you so much Bernie for finding my water leak today, great job

Tim Copping from Paul Rackham Ltd, Bridgeham, Norfolk
Engineer:Bernie

Spot on! Very impressed

Grigor has been absolutely superb, very helpful and polite. He was spot on and spent time explaining the leak and possible consequences. When you are in trouble with leaks…these are the people to call… The leak busters

Mr Mottershaw from Colchester
Engineer:Grigor

Thank you

Scott was courteous, informative and knowledgeable. Thank you

Mark Berry from Plymstock.
Engineer:Scott

We were kept fully informed

Brett Steele kept me fully informed of what was going on and the various methods he was using. He caused minimum disruption.We could not have wished for a better person to deal with the problem.

Chris Everingham from Mellor.
Engineer:Steeley

Very professional and courteous

Your guys have been on one of my jobs today and I would like to say they were really good ,very professional and courteous to our client.

Bill Stacey
Engineer:Bernie and Grigor

Great Service

You have two very good members of staff that worked here with us yesterday.

Jeanie Marchant from Surrey
Engineer:Scott and Matt

Chris Stevens

Excellent Service from start to Finish. Bernie was lovely and very informative. 100% Recommend LDS. Thank you!

Chris Stevens
Engineer:Bernie

Most impressed

I just wanted to say how much we appreciated Bernie’s efforts today. He searched and tested high an low and probed everything possible until the very last moment when he spotted some salts and condensation, and then finally a gas leak under a kitchen unit!  The evidence is there, thank goodness. He told me that the boiler gauge is out of whack but that’s another thing. Most impressed with his tenacity. Thank you.”

Graham Bates from Cardigan, Wales
Engineer:Bernie

Thank you

Loved Bernie – lovely warm guy who answered all my questions. Thank you Bernie!

Jo Stevens from Bugbrooke
Engineer:Bernie

Jason Yates

This is the 2nd time we have used this service and both times multiple leaks were detected with no fuss definitely recommend this company scott was very polite and professional.

Jason Yates
Engineer:Scott

Brilliant service

Thank you very much for the report, brilliant service, we will be in touch again to investigate the rest of our sites leaks, please pass on my thanks to Mark who was a great help.

Grant Hutchinson, Discovery Park Ltd from Kent
Engineer:Mark

Richard Wiseman

Great service but expensive. I had to change my appointment with a few days notice and this was done without a problem – thank you. Adrian turned up on time and was very thorough – it took about 3 hours, but the leak was detected very accurately so my plumber was able to fix with minimum disruption to the tiled floor! I do think the service is very expensive, but at least it worked.

Richard Wiseman
Engineer:Adrian

Impressed

I must say I was impressed with your report and intend to use LDS services more, going forward.

Property Management from London

Rapid comprehensive service

Rapid comprehensive service Many thanks Grigor

Rami Hamad from London
Engineer:Grigor

Great results every time

We have used this company several times with great results every time, they find the leak we repair and it saves pulling up floorboards and tiling to find the leak.

KACPM from Fulham

There was a leak in the area that your engineer said

Just to let you know we had the floor up on Saturday and there was a leak in the area that your engineer said. all repaired and now just having to leave until the floor dry’s out. Thank Michael for us.

Kim Reeves from Taunton
Engineer:Michael

Found our leak

Please pass our thanks onto the technician Scott for a very effective and efficient survey which found our leak rapidly. The work was carried out without any intrusion into our life style and by a very pleasant gentleman.

Mr Ellis from Bodmin
Engineer:Scott

Many thanks

Many thanks for the report and please pass on my thanks to the guys.

Jon Platt from Sussex

Your help has been greatly appreciated

Thank you very much for doing our survey first thing this morning and arranging for the work to be carried out soon after. Your help has been greatly appreciated in what was becoming a very stressful situation.

Mary Ashby from Hastings
Engineer:Michael

I would always recommend them.

I have used LDS on quite a few occasions and would always recommend the. Speak to an advisor fist to confirm they can help.

Dennis Tinker from Kent
Engineer:Scott

Very efficient in finding the water leak.

Thank you for your engineers Scott & Matt yesterday they were very efficient in finding the water leak under the floor in the dining hall.

Rodney Docteur from Brighton
Engineer:Scott & Matt

Very happy

Very happy with the service from Dean

Mrs Lynda Bath from Royston
Engineer:Dean

Your location for the leak was spot on

We finally had a plumber round yesterday, he repaired the leak and we now have central heating and hot water. Your location for the leak was spot on – thank you.

Mr G Ellison from West Sussex
Engineer:Mark

We are impressed

Thank you! And thanks to Adrian too. We are very grateful for your immediate response and we are impressed.

Chris Burton
Engineer:Adrian

Polite and helpful

I am most satisfied with the service provided from start to finish. Mr Williams was polite and helpful.

Gillian Hoyle from Cornwall
Engineer:Scott

Thank you

Thank you very much Beverley for all your help organising your team.

Lawrence Walker from Southampton
Engineer:Dean and Scott

Amazing Job

Amazing job, very impressed with Gareth

Mrs Tulley from Berwick-upon-Tweed
Engineer:Gareth

Friendly and thorough

Gareth was friendly and thorough and explained everything, so I understood.

Miss Leanne Reid from London
Engineer:Gareth

Really impressed, absolutely brilliant.

Firstly, we would like to thank your company for attending to this job. But most of all we would to say that we were really impressed with the detail of the detection survey, absolutely brilliant. Thank you.

Julia Godwin from Newcastle-under-Lyme
Engineer:Steeley

Thanks again Scott

Just wanted to let you know my plumber got to me yesterday and fixed the t-joint. The thread had worn, probably fitted originally a bit shabbily he thinks. No damage getting that corner cupboard out and leaving worktop alone thank goodness. Thanks again Scott for being able to pinpoint where it was with your equipment….fab.

Mrs V Miles in Lymington
Engineer:Scott

You should be proud of this young man

I am writing in connection with a visit to our property by one of your employees called “Brett Hughes” I wish to advise your company that this young man was punctual and extremely courteous in his approach and demeanour. Your company should be proud of this young man and his work ethic which is a rare commodity today.

Mr & Mrs Gajic from Warwickshire
Engineer:Brett

Friendly, Courteous, very professional and efficient

Scott was friendly, courteous, very professional and efficient with a great sense of humour. Made us feel very relaxed.

Mark & Kim Howard-Jones from Bournemouth
Engineer:Scott

Very thorough and persistent

I thought it would be good for you to know Bernie Clark did in fact accurately find our small leak in our sealed central heating system. He was very thorough and persistent but continued searching until he was fairly certain he had found it. Due to the cool weather in April and a holiday in May we decided to keep topping the central heating system until the end of May. When we excavated the position Bernie had indicated it soon became apparent this was where the problem was. The leaking joint was repaired and all is now well. Without your help and expertise I am not sure we would have found the leak. Please pass on my thanks to Bernie.

Mr Ablett in Wellingborough
Engineer:Bernie

Breath of fresh air

Breath of fresh air contractors have been awful and Gareth came along and found the leak after 9 months of upheaval. Superb job thank you very much.

Mr Richardson from Harrogate
Engineer:Gareth

Friendly, open and informative approach

He managed the survey efficiently but in a friendly, open and informative approach reducing a stressful situation to a manageable one!

Richard Scaife from Cambridgeshire
Engineer:Adrian

The service from Gareth was 10 out of 10

The service from Gareth was 10 out of 10 … no actually make that 100 out of 10, Gareth was a lovely man did a brilliant job, wonderful job and she was very happy.

Mr & Mrs Burksfield from West Drayton
Engineer:Gareth

Rapidly discovered source of problem

Engineer Bernie rapidly discovered source of problem + was able to stop the leak. He was both friendly and competent.

Reg Morris from Newbury in Berkshire
Engineer:Bernie

Professional and clean

I was really impressed with how professional and clear Gareth was when he carried out the leak detection at our property. He took the time to explain everything very well, and was one of the most friendly engineers I’ve ever encountered.

Mrs Clayton in Stowmarket
Engineer:Gareth

The leak was within a meter

Hi Lisa, just a quick note to thank Mark and Adrian for the job they did for us in Gosport. The leak was within a meter of the area they said, on site now fixing the problem. Will definitely be in touch next time we need a leak finding.

Adrian Brooks in Gosport
Engineer:Mark & Adrian

Very happy with the service

Very happy with the service and would recommend.

Sam Bevan from Stroud
Engineer:Adrian

Efficient, polite and found the cause swiftly

The service received on Thursday was excellent, the engineer Mark was efficient, polite and found the cause swiftly! I would definitely use and recommend your firm again.

Mark Guy from Thornton Heath
Engineer:Mark

Thank you for sending your engineer

Thank you for sending your engineer I have been so upset after having another leak detection company out who could not detect the leak. Gareth took the whole pressure off of me for one, I have six children and it has been so difficult having no water . However Gareth told me not to worry and within hours he had located the leak. Gareth was lovely and respectful of my house and is a credit to your company.

Mrs B from Warwick
Engineer:Gareth

Thanks to Adrian

Please send my thanks to Adrian for all his assistance yesterday in locating the source of the leak at Westerlands. It wasn’t an easy job! I look forward to receiving a copy of the invoice and report in due course.

Sarah Stoneham
Engineer:Adrian

Skillful and successful detection

Thank you and please thank Adrian for his skillful and successful detection which had defied me, our flat block manager, 2 plumbers and another leak detection firm.

Professor R Hughes in London
Engineer:Adrian

Very happy with the works

We are very happy with the works LDS have done for us.

Susan Waters from London

Smashing job and was spot on with his findings

Very pleased with Grigor, he did a smashing job and was spot on with his findings.

Rob from City Heating and Plumbing Ltd
Engineer:Grigor

Zekrom

Service was excellent from start to finish. Adrian explained everything very clearly to me and was professional and courteous. Thank you

Zekrom

Great job and very professional!

THANK YOU! Having frozen all winter my house is actually WARM! Adrian did a great job and what with his detection and Lawrence my plumber’s follow up it looks like the cowboy builders and plumbers antics could be behind me! I was very impressed by the job Adrian did even if I baulked at the cost it is worth every penny! If The Labrador Company ever produces a Staffordshire bull terrier clock I will send you one! Great job and very professional!

Mr Corn from Milwich, Stafford
Engineer:Adrian

Really friendly and very informative

Adrian was really friendly and very informative of the process. He explained everything every step of the way.

Garry Wilson from County Durham
Engineer:Adrian

Really friendly and very informative

“Adrian was really friendly and very informative of the process. He explained everything every step of the way.

Garry Wilson from County Durham
Engineer:Adrian

An asset to the company

More than helpful and an asset to the company

Roger Monk from Cumbria
Engineer:Adrian

Very happy with service you delivered

Hi there , just to confirm that we lifted the floor where you indicated after gas tracing, found and fixed leak. Very happy with service you delivered. You are free to use this as a testimonial.

Jennie Shaw from Aldbury

Very happy with service you delivered.

Hi there , just to confirm that we lifted the floor where you indicated after gas tracing, found and fixed leak. Very happy with service you delivered. You are free to use this as s testimonial.

Jennie Shaw in Aldbury

Found the leak in about an hour and a half

Found the leak in about an hour and a half. Luckily it looks like only a small past of the floor needs digging up. Unfortunately neither the visit or the leak is covered by insurance, will be more careful in the future with insurance policies.

Ronan Tod from Caversham

Found the leak in about an hour and a half.

Found the leak in about an hour and a half. Luckily it looks like only a small past of the floor needs digging up. Unfortunately neither the visit or the leak is covered by insurance, will be more careful in the future with insurance policies.

Ronan Tod from Caversham

Quickly exposed the leak

The engineer was very helpful and quickly exposed the leak and was very prompt in completing and sending his report to me.

Christine from Brecon, Wales
Engineer:Bernie

Very helpful and quickly exposed the leak

The engineer was very helpful and quickly exposed the leak and was very prompt in completing and sending his report to me.

Christine Featherstone from Wales
Engineer:Bernie

Professional and knowledgeable

Dylan was professional and knowledgeable- he explained things and talked through options. No hard sell of other services either

John McCoy
Engineer:Dylan

Compliment your engineer

I would like to compliment your engineer Dillon for his great work.

Kelly Wright
Engineer:Dillon

Professional and knowledgeable

Dylan was professional and knowledgeable – he explained things and talked through options. No hard sell of other services either.

John McCoy in Birmingham
Engineer:Dylan

Great work

I would like to compliment your engineer Dillon for his great work.

Kelly Wright in Lincolnshire
Engineer:Dillon

Very thorough and prepared a very useful report

He was very thorough and prepared a very useful report. I also found him pleasant and easy to talk to.

Mike Dutfield from Worcester

Thorough and prepared a very useful report.

He was very thorough and prepared a very useful report. I also found him pleasant and easy to talk to.

Mike Dutfield in Worcester

He was first class in every way

I was so pleased I offered him a tip which was courteously refused. He was first class in every way and will have no hesitation in recommending the company and in fact a recommendation was given to a local builder friend to whom I was speaking during the engineers visit.

Alan Corwe in Tattershall Thorpe

Thorough in his search

Adrian was thorough in his search for the source of the leak. Acted courteously and professionally. I have no complaints at all, very pleased with him.

Alice Taiwo in New Costessey
Engineer:Adrian

A very quick understanding of our setup

Very thorough and a very quick understanding of our setup which is not straight forward having had various alterations over the years. Grigor is a very positive guy and a great asset to your organisation.

Roger Matthews in East Marden
Engineer:Grigor

Your engineer worked efficiently

The survey was expensive for the time spent although your engineer worked efficiently and was very helpful.

John Walker in Prestbury

Delighted when he managed to locate the leak

The engineer (James) had the difficult task of locating a relatively minor leak in a large house with solid and suspended wooden floors. He politely managed my expectations saying that it would be challenging so I was absolutely delighted when he managed to locate the leak. Better still the leak was in a hidden but accessible area so repairs were carried out by my plumber the same day. I would like to thank LDS and James for a first class service!

Mark Nixon in Dorset
Engineer:James

Used several different leak detection methods

The engineer, James, approached the leak search in a structured and methodical way and ruled out any other potential leak site. He then used several different leak detection methods to confirm the leak site. The leak was within inches of the spot he identified under a concrete floor.

Alex Graham in Othery
Engineer:James

Polite and charming young man

Your technician James came to me yesterday morning to locate the source of water leaking onto my kitchen floor. He soon decided it was not from the washing machine or the lavatory, which I in my hopeful ignorance hoped it might be! It was, of course, coming from under the tiled floor. He could not have been more efficient, nor more diligent, in trying to pinpoint the exact place so that only minimal tearing up of the tiles would be necessary. He had a very frustrating time trying to get a consistently correct reading on his machine but his patience was admirable and eventually all was well. James is a polite and charming young man and it was a pleasure to have him working in my home. Thank you.

Cynthia Court in Dorset
Engineer:James

An excellent job and report.

Following problems with our central heating not reaching full temperature a power flush was done. Following this the system was not working fully we changed the central heating cover provider and asked the new provider to replace our boiler.. At the end of the installation during the testing period the engineer could not get two of the radiators to get to full heat. He checked the thermostatic valves but could not improve the situation and advised this back to his office. Following this initial installation we were encountering a drop in the pressure when we had both the domestic hot water and central heating both on. Over a 12 to 24 hour period this was sufficient for the boiler to lock out which then required the boiler to be re-pressurised back to 1.5 bar. When this first occur I pressurised the boiler back to 1.5 bar but even with the central heating switched off we continued to loose pressure. I then left the central heating switched off and also isolated the radiators and pipework using the isolation taps on the flow and return on the central heating. This allowed us to still have domestic hot water and also with this configuration, the system pressure remained constant. I then rang our new service provider and asked them to make a return visit. Two engineers returned and isolated each radiator using the radiator valves and gradually brought them back into service. They also could not get the two radiators back to full heat and advised that the it would required all the pipework to be inspected which would require the carpeting, furniture and floorboards to be lifted and removed in 6 rooms to check the pipework for leaks or a blockage. This would be chargeable work and we would be responsible for any re-instatement costs as well . As we were getting to more mild weather the engineer confirmed that the system could be left with the central heating switched off and the radiators and pipework isolated with the flow and return taps. As this was going to involve major upheaval in our property and significant costs to identify the problems I was aware from the internet that there were Leak Detection companies who could use a number of methods using new technology to identify any leaks or blockages. Compared to costs exposing and accessing the pipework LDS costs were equivalent to 5 to 6 hours at the support companies rates. . I had also contacted our House and Contents Insurance and they advised that the trace and access clause did not apply as there was no visible evidence of leakage damage to the property. The LDS engineer, Mark, arrived promptly and we went through the history of the problem. He then systematically checked the system using both traditional and newer technology methods. At the end of his activity we discussed what he had found which was no evidence of a leak or damp. However, using the thermal imaging it identified the lack of heat to the 2 radiators was due to a blockage in the pipework in the kitchen. We advised Mark that we were planning to have our kitchen refurbished and he suggested that the existing pipework be capped of and new pipework be run from the boiler flow and return. As the boiler pipework runs near the kitchen this could then be programmed when the kitchen refurbishment is done. However, to be completely thorough as LDS could not identify any leak, Mark has asked us to run the central heating back up and see if there is a drop in pressure when the system is at full temperature. Finally ,a full and detailed report has been provided by email . Many thanks for an excellent job and report.

Tony Daborn from Southampton
Engineer:Mark

Exactly where your engineer said

We removed the Kardean flooring and screed and the leak was exactly where your engineer said, many thanks.

Paul Suggett from BSure Property Solutions
Engineer:Mark

He was very helpful

He was very helpful and explained clearly what we needed to do to rectify the problem which was more than the previous two surveyors we had employed had done !One surveyor was from a damp proofing company so I don’t think I will get them to do the work as he said he didn’t know what was causing the problem.

Mrs M Watling in Essex
Engineer:Russell

Good Job

Please thank Russell for doing such a good job in finding the mains water leak. The leak was where he said it was, it has now been fixed and her water pressure is better than ever. My 13 year old Grand Daughter was taken by surprise at the pressure from the shower!

Mrs Michimayr in Norfolk
Engineer:Russell

Complete professional

Russell was a complete professional and talked us through all aspects of the leak detection along with this recommendations. thank you.

Sandra Hynes in Canvey Island
Engineer:Russell

Courteous helpful and knowledgeable

Both of your engineers Bernie and Mark were courteous helpful and knowledgeable and took great care to thoroughly investigate the cause of our central heating problem. A leak was eventually found and a comprehensive report issued. It may interest you to know that yours was the second leak detection company to come to our property over the last few months the first company being absolutely USELESS (name supplied on request). In complete contrast LDS approached the problem most professionally, used many and various methods to detect the leak and during the process we were kept fully updated. It is rare nowadays to find a service that is unarguably value for money and I would have no hesitation in recommending LDS for problems of this sort. Please pass-on our thanks to Bernie and Mark.

Michael Powell in Wiltshire
Engineer:Bernie & Mark

Fabulous service, quick and efficient

While I think it’s a fabulous service, quick and efficient, systematic and state of the art technology, £500 net of VAT would have been my ideal price! Very courteous and gave reasons for the process and any questions he asked. ..and was incredibly patient when the dogs were weaving around him while he was doing difficult work.

Rosemary Hill in Somerset

Couldn’t be better.

Couldn’t be better.

Mr R Parker in West Sussex
Engineer:James

The upmost care

Could I please just add that I found you Engineer extremely polite and helpful, treating my home with the upmost care. Hopefully he has identified the leak site accurately so that we may get the leak exposed and fix with the minimum of damage possible.

Mr G Barber from Haverhill, Suffolk

Worked very thoroughly all day

James worked very thoroughly all day and with a very good final result. Very pleased with his work.

James Cumming
Engineer:James

Really focused and skillful

The service is expensive but value for money. Top quality. The engineer, Gregor, was really focused and skillful. He identified were the leak was withing a couple of hours – other leak detection companies had failed to find it. Amazing job.

M O’Brien from Woldingham, Surrey
Engineer:Grigor

Located the exact spot

“Brett was very professional & located the exact spot in 3 hours.

Mr C Gillet from East Yorkshire
Engineer:Russell

Very meticulous with the survey

Brett was very meticulous with the survey taking his time on what is quite a difficult problem to diagnose. He answered all our questions and his report was excellent and covered all the points it would do to help us get the plumber to attend to the work.

Robin Bowerman from Nottinghamshire
Engineer:Brett

Would definitely recommend this company.

Fantastic service. Arrived on time; extremely knowledgeable; predicted that the fault lay with the boiler from the description I gave, even before testing the integrity of the pipework. Once complete check had been made, the original prediction was confirmed as the problem; the fault was, in fact, the heat exchanger. The company that take care of the system had been called out twice before; their view was that the fault lay with the integrity of the pipework, and not the boiler. The full check confirms categorically that the fault is the boiler, so I will get back in touch with my central heating cover company. Though this has cost me the excess amount on my house insurance, it has been well worthwhile because I had been convinced by the heating cover company that the fault was the pipework and was thinking of excavating all floorboards and floors……so glad I called LDS! Fantastic response; fantastic knowledge; superb service. Would definitely recommend this company.

Graeme Burgess
Engineer:Dylan

Kept us informed at all times

Russell was very polite and friendly and kept us informed at all times and he found the leak.

Maria Tyrrell, Harleston from Norfolk
Engineer:Russell

Relieved that the leak was found

“I found Mr Rusell to be very polite, professional and sympathetic to how worried I was regarding tracing the water leak . He assured me LDS have the right equipment that Will find the leak . I am so relieved that the leak was found, and pleased to recieve a detailed report and recommendations. Thank you .

Vinod Kachhela from Leicester
Engineer:Russell

Extremely efficient

The engineer Russell was extremely efficient, informative and, most importantly, found the leak. We have a very old house but this was no problem for Russell. He was very pleasant to deal with.

Stephan Whitaker from East Hampshire
Engineer:Russell

Job well done

Excellent, efficient and friendly service, job well done.

Gordon Stewart
Engineer:Russell

Professional report for our insurers

The process of detection by the engineer was very thorough. Eventually two leaks were found using hydrogen/nitrogen tracer gas. They were from central heating pipes under the solid floors. LDS checked the rest of the house thoroughly and provided a professional report for our insurers. The leaks were not where we suspected and so saved us a lot of unnecessary digging!

David Brewster from Hull

Very pleasant & conscientious individual.

He was a very pleasant & conscientious individual.

C A Gillett from East Yorkshire
Engineer:Dylan

Knowledgeable and thorough engineer

Excellent service, knowledgeable and thorough engineer who found our leak.

Mrs Challenger from Ely, Cambridgeshire
Engineer:Russell

Derek Tennent

I experienced a sudden loss of pressure in my boiler. Boiler Man said it was not the boiler so had to be a leak in the central heating system. LDS were very efficient and were able to get their engineer to me the following day. He carried out a very thorough survey of my 3 bedroomed house using state-of-the-art equipment and identified the leak as coming from the downstairs cloakroom. He was very pleasant, helpful and very results focused. He was determined to find the leak, and he did. I would definitely recommend this company.

Derek Tennent

LDS were very efficient

I experienced a sudden loss of pressure in my boiler. Boiler Man said it was not the boiler so had to be a leak in the central heating system. LDS were very efficient and were able to get their engineer to me the following day. He carried out a very thorough survey of my 3 bedroomed house using state-of-the-art equipment and identified the leak as coming from the downstairs cloakroom. He was very pleasant, helpful and very results focused. He was determined to find the leak, and he did. I would definitely recommend this company.

Derek Tennent
Engineer:Grigor

Really thorough and helpful

Excellent service. Really thorough and helpful.

Andrea Lowndes
Engineer:Bernie

Can’t thank them enough

So helpful, reassuring. Explanations clear concise. Professional excellent can’t thank them enough.

Linda McCourt from Westbury, Wiltshire
Engineer:Brett

You would be my first call

I must say how pleased we were with his work. He turned up to time. Rang ahead as well. He was very professional and very thorough through out. He made a very good first impression and a credit to your company. He was able to trace the leak and offered advice on the repair as well. Whilst I hope not to need your services again too soon, I would not hesitate to use LDS and you would be my first call.

Martin Sheppard from Poole
Engineer:James

Very helpful

Asked for report early and were very helpful and sent by email as requested.

Denise Milburn from London
Engineer:Dylan

Very impressed and will recommend

Thanks for the report and kind services. Very impressed and will recommend as and when the occasion arises.

Shantilal M Shah from Leicester
Engineer:Dylan

Efficient and helpful

Very pleasant, courteous, efficient and helpful. A credit to the company.

Christine Corner from Greystoke
Engineer:Dylan

Very professional and precise

Very professional and precise

Mark Heald from London
Engineer:Russell

Absolutely superb

Absolutely superb took the time to explain all procedures and equipment to me and showed me the results to put my mind at ease.

Lisa May from Gwent
Engineer:James

Thank everyone for the really excellent service

My husband and I just wanted to thank everyone for the really excellent service you have given us – Tony with the booking and the really wonderful Bernie Clark for his detailed “detective” work. We have spent nearly two years being fobbed off by our Idea Heating Engineer, saying that our boiler’s constant drop in pressure was from a tiny hole in one of the copper pipes. All would be well once we found it. We now know that the boiler is the problem! We followed Bernie around the house, like groupies, as he inspected/tested every inch of the house where a leak could have occurred. We were completely fascinated. We felt that his investigative work yesterday fully justified the invoice cost.

Tony Meaden from Beaconsfield
Engineer:Bernie

Very speedy service

Very speedy service and genuine concern to want to help and respond to my original enquiry. A real credit to your organisation!

Karen West from London
Engineer:James

A most professional team

Everyone working in the office is most helpful, understanding and clear with their explanation and guidance in every aspect. A most professional team. Value for money – I don’t know what anyone else charges, but LDS solve the problem. Bernie Clark is one of the best engineers & I have met a few! LDS need to pay him handsomely, since he is the face of the company and customers will recommend LDS on their experience of him.

John Belcher from Solihull
Engineer:Bernie

Got on with the job in an extremely nice way

First to say how impressed we were with the guy; his attitude and general approach were as good as we could ever have wished for. A charming person who got on with the job in an extremely nice way.

LDS customer in Surrey
Engineer:Mark

Very efficient service

Very efficient service

Mr Gurney from London
Engineer:Russell & Grigor

Thank you for the work that you carried out

I would just like to say thank you for the work that you carried out for me. I have now exposed the leak area and confirmed your second findings for my property. I very much appreciate that when the first check proved wrong you responded so quickly to correct it with a second visit. I have no hard feelings about the first visit the gentleman that came believed he had found the problem and left, in our working life I’m sure we have all been there at least once. Thank you again.

John Robinson from Doncaster
Engineer:Brett

Insured was very impressed

The Insured was very impressed with your engineer.

Rainbow International

Very impressed with the thoroughness

His name is Dylan and I was very impressed with the thoroughness of the work he undertook. He explained everything very clearly to me and was very professional and courteous in his approach.

C Bird from Edingburgh
Engineer:Dylan

This engineer was a credit to L.D.S

This engineer was a credit to L.D.S

Dr L Rogers-Beel from Horndean

A breath of fresh air

The positive, professional attitude of your engineers was a breath of fresh air and like minded with the way we operate.

Matthew Jones
GF Grigg Construction Ltd
Engineer:Calvin

Extremely impressed

I was extremely impressed and could tell within a short time of his arrival that he was very professional and experienced.

Eric Lang from Braunton
Engineer:Bernie

Very adept at finding the source

I am a resident of the Print House in London. We have had several leaks in our building since it was renovated and made part residential in 2012. Our managing agents, Lamberts, organised a visit today which Barry attended. It is the second time he has attended site to locate the source of leaks. He is professional and very adept at finding the source – something others have not done on both occasions he was here.

Leora Neidle from London
Engineer:Barry

It was a hard job to locate

I just wanted to say that Dylan has been here most of today, arrived early and has not stopped even when having a cup of tea and it is now nearly 4.30pm. It was a hard job to locate he said but we think we now have a more accurate location of the leak albeit minor.

Steve Barrett from London
Engineer:Dylan

Very patient and meticulous

Very patient and meticulous, obviously experienced in this field judging from his approach.

Carlos Alleyne from Loughton

Quality of staff you sent

Pinnacle Clacton are extremely happy with your responses and service and by the quality of staff you sent to undertake the investigation. This was by no means an easy task due to the lack of specific drawings relating to the CWS pipework and the routes. The engineer was very thorough and methodical in his investigation and after a scan of most of the site was able to identify a location that was in an area where it was very unlikely that there would have been water pipes – a first dig did not identify any leak but with further support and very much deeper than was believed possible a MCWS pipe was found and the advised location was right on top of a faulty coupling (one that had never been tightened from install). We would be happy to recommend you and will do should we come across others looking for support in this area – you are welcome top quote is based on these comments. Thanks again to you company and your local engineer for a speedy and professional response.

Ian Smith from Pinnacle Clacton

He was brilliant

Barry came to a callout at craft cottage he was brilliant and very efficient a credit to your company.

Helen Clark from Alfriston
Engineer:Barry

A very pleasant and very proficient person

A very pleasant and very proficient person and his assistant who were positive and gave full information of the work and investigation whilst it was being carried out. The highlight was the fact that out leak was detected successfully !!!!! Highly recommended and a credit to the Company – LDS -they represented.

Lesley Trattles from Salisbury

I can report the he successfully traced the leak

Your engineer Barry called this morning and I can report the he successfully traced the leak. He has a pleasant personality and he is also a very clean and tidy worker. Professionally he is very competent and he was happy to discuss what he was doing. If all visiting engineers were in his league there would a lot fewer disgruntled clients.

John Winship
Engineer:Barry

Exactly where your operative identified

The leak was exactly where your operative identified that it would be; not just the taped zone, but the actual spot hidden underneath 100mm-ish of concrete. Impressive!

Mr Brown from Suffolk
Engineer:Barry

Very responsive to questions

Barney was calm, very responsive to questions and kept as in obtrusive as possible. We are a B&B and our guests were considered with understanding. The process was thorough and we were able to be with/ take part .although it took 4hours to find we are just so very glad to be in a position to repair it and be back to normal. We would recommend this company without hesitation.

John Bradley from Newquay
Engineer:Bernie

Pinpointed the leak on 2 mains

Lds done exactly what they promised turned up on time and pinpointed the leak on 2 mains water within 1 half hours. Engineer stayed on site until excavated to ensure leak detection was accurate. On a 24 metre length of mains water detection was within 200 mm of leak saved me a lot of time and money as the location was on a private road that had just been topped out.

Daniel Swift from Warwickshire

Went about his work very quickly and efficiently

Gentleman who came was polite and went about his work very quickly and efficiently. He advised what we could do to stop the noise which we thought was a leak and in fact was dripping into a large tank

Robert Cawte

Extremely helpful and knowledgeable

Can I say thank you to yourself, the your team who I found extremely helpful and knowledgeable in finding the fault which lies with the boiler.

Richard Dawes from Bromley
Engineer:Mark, Bernie & Howard

How impressed I was at the service provided

Just wanted to let you know how impressed I was at the service provided by your engineer yesterday. He was very competent and professional in the way he undertook his investigation works. He established exactly where the leak was and I consider the fee charged money well spent.

Mike Futter from Great Yarmouth
Engineer:Russell

Delighted with Barry and Howard

I just wanted to let you know that I was delighted with Barry and Howard this morning, they arrived on time, and there obvious expertise was second to none.

Christine Pickering from Oxford
Engineer:Barry & Howard

Thanks so much

Thanks so much. Bernie was an absolute star. And I filled out the survey accordingly. Thank you too Claudine for your help!

Nicole Sabine from London
Engineer:Bernie

Bernie was fantastic

Bernie was fantastic. Very agreeable despite having to collect/return keys from another location, and being given wrong ones! And was thorough, knowledgeable and communicative. His standard of service was much appreciated.

Keith Brown from Norwich
Engineer:Bernie

Punctual, courteous and knowledgeable

Brett was punctual, courteous and knowledgeable. He identified the problem and dealt with it, which I did not expect. I anticipated that I would have to call a plumber/other professional once the leak was identified. I appreciate that a plumber is required to deal with the minor matter. I would recommend and thank Brett for his help, expertise and advice on a semi related matter regarding my boiler. Very professional. Thank you. Excellent service.

Judy Bell from Cumbria
Engineer:Brett

Quietly got on with it and found it

Russell was very professional, most courteous, quietly got on with it and found it. One could not ask for anything more. First Class.

Trevor Brown from Suffolk
Engineer:Russell

Highly recommended.

Highly recommended.

Mike Smith from Ascot
Engineer:Barry

Excellent service

Excellent service thank you, would recommend.

Mark Davies from Luton

The leak has now been fixed

Please pass our thanks to Mark & Colleague. The leak has now been fixed and reservoir back to normal level.

Andrew Smith from Dorking
Engineer:Mark

Would again without hesitation

First time I have used LDS but I would again without hestitation and will be recommeding Russell contacted me twice whilst he was on site and he came over as being very professional and knowledgable LDS to my colleagues.

Keith Brown from Norwich
Engineer:Russell

Leak was detected in the cavity wall of my home

Without the use of your company I would have had to embark on pulling up every floorboard in my house, meaning lots of stress and mess. As it transpired, my leak was detected in the cavity wall of my home, where the central heating pipe goes through the wall. It was found by emptying my system and filling with tracer gas. I am glad I used yourselves and you found it in half a day without the need for hiring a plumber and joiner who would have turned my house upside down and never found anything as the leak was actually in the wall. Got npower out to replace the pipe and all has been ok for 3 days now. Thanks LDS. Highly recommended and appreciated. Oh, and I was covered through my Buildings Insurance for trace and access.

Derek Hancock from East Kilbride
Engineer:Brett

Recommended LDS to other contractors

I would and have already recommended LDS to other contractors /customers.

James Etherington from London

Very pleasant

Very pleasant and professional.

Sylvia Amos from Hallow
Engineer:Bernie

Thank you for the great job

Thank you for the great job that your guys did this morning, they found the leak and it is holding pressure.

Steve Smith from Torquay
Engineer:Bernie

Very comfortable with your engineer

My mother is housebound and felt very comfortable with your engineer ‘Barry’ in her home. I would recommend LDS.

Patricia Holmes from Gravesend
Engineer:Barry

Very pleased with the service

Very pleased with the service and engineer, thank you.

Anne Bacon from Hemel Hempstead
Engineer:Brett

Courteous and professional

Bernie has worked with me on 1 other leak detection and i found him to be very competent engineer. He detected the leak on what i would call a very difficult property he went about his job in a courteous and professional way . If i have any other jobs that require your services iwould not hesitate to call Bernie is a credit to your firm

Brian Carter from South End on Sea
Engineer:Bernie

He was brilliant and a credit to your company

He was brilliant and a credit to your company. It is the experience with him that I am able to recommend your services. Courtious, efficient, no nonsence and completely dedicated to the task which is reflected in the fact that he found the leak in 2 hours-Marvelleous. Its a shame not all workers are the same as him. I’d like to say a special thanks to him.

Naim Lone from London
Engineer:Brett

A massive thank you

A massive thank you to Bernie for putting up with all my questions, and most importantly, for finding the leak!!

Nick Piper from Newbury
Engineer:Bernie

Excellent guy to work with.

Excellent guy to work with.

Bernard Cole from Bedford
Engineer:Bernie

Really helpful and great at explaining things

Many thanks Lisa. Barry was really helpful and great at explaining things to me and my not so technical knowledge!

Charlie Zakss from Suffolk
Engineer:Barry

Fantastic service

Fantastic service. Bernie found the leak after about 3 hours. This had been missed by the company sent from my insurance company. We were able to show your report to our insurance company who will now process the claim. The original people sent to do the leak detection came back again and had to agree with Bernie’s findings.

Debra Feldman from Chigwell
Engineer:Bernie

Arrived as agreed

Very efficient, arrived as agreed, very thorough and explained everything clearly. Mark was great. Report came through quickly. Thank you. Excellent value and impressed with level of service. We will happily recommend to friends, colleagues etc. Thank you.

David Harvey from Alton
Engineer:Mark

Thorough in nature

Russell, your technican, arrived in advance of the appointment time and was very polite. He explained the work carried out which appeared to be thorough in nature.

Steven Down from Essex
Engineer:Russell

Simply Fabulous!

Simply Fabulous!

Mr P Clark London
Engineer:Brett

Excellent at keeping us informed

Russell was excellent at keeping us informed at each check he carried out.He was aware of our concerns and put himself out to explain the readings and make recommendations of suitable repairs.

Phil Rudman from Burgess Hill
Engineer:Russell

Worked really hard

Just like to say your co operative Brett worked really hard and was very efficent telling me what he was doing along the way. Thank you very much.

Mr Ambrose Nottinghamshire
Engineer:Brett

Found the problem and resolved

The engineer made every effort to listen and evaluate the problem and through a systematic approach found the problem and resolved.

Mr Patel from London
Engineer:Barry

Prompt, professional and courteous service.

Many thanks for a prompt, professional and courteous service.

Simon Taylor from St. Albans
Engineer:Barry

The leak was there!

Many thanks for the your professional service, especially Barry the engineer surveyor. We lifted the floor tile where the survey has suggested and the leak was there! Was caused by a uninsulated copper pipe resting on a brick. My plumber said that we would never have found it on our own

Kuei Hsin Ko
Engineer:Barry

Thank you for the excellent service

Just a quick note to thank you for the excellent service we had from yourself and Barry. The leak was found exactly where Barry indicated. We have managed a temporary repair and our system is back in operation!

Andrew Harrison
Engineer:Barry

Thank your guys for their help

Please find attached photos of the leak which your engineers helped us to locate at Royal Clarence Marina on the 3/3/14. As you can see it was not in an easy place to find buried under the steps to the side of the plant room . Please can you thank your guys for their help it was much appreciated.

Kev Bow from Royal Clarence Marina
Engineer:Mark & Bernie

Extremely happy

I was extremely happy within the way Russell and his colleague worked to locate our leak. He was professional and thorough.

Mrs Taylor from Dartford
Engineer:Russell

Well experienced as a plumber

It was ensuring to know that Bernie was well experienced as a plumber from previous employments and came across as a professional.

Julie Richmond from Poole
Engineer:Bernie

Very informative

The engineer was very informative and explained the problem very carefully. He was professional and efficient. We would recommend this company.

Mrs England from Swanage
Engineer:Russell

Very pleased with the professional service

Very pleased with the professional service provided and would recommend LDS.

Jacqui Healey from Hertfordshire
Engineer:Brett

Explained everything clearly

Very professional & explained everything clearly. Very impressed with him. Brett may like to know the leak was the drainage valve situated under the floorboards.

Glynis Bancroft from Eastwood
Engineer:Brett

Efficient and friendly

Your engineer Russell was able to tell us more about our central heating system than British Gas engineers! Russell was efficient and friendly and had British Gas done their job properly with the leak sealer as Russell did when he drained down the CH system then I would probably not have needed the leak survey.

David Head from Farnham
Engineer:Russell

Considerate and did the job very well

Barry was considerate and did the job very well.

Cath Forrest from London
Engineer:Barry

Pleased with the service

Pleased with the service provided and would recommend LDS.

Philip Bryett from Windsor

Bernie was thoroughly professional

Bernie was thoroughly professional and efficient whilst at our property. He clearly explained the process and his findings and was evidently very knowledgable and experienced. He worked in a very tidy and organised manner and was a pleasure to have in our house!!

Angela Simon from Sandbach
Engineer:Bernie

A fabulous service, quick and efficient

While I think it’s a fabulous service, quick and efficient, systematic and state of the art technology, £500 net of VAT would have been my ideal price! Very courteous and gave reasons for the process and any questions he asked. ..and was incredibly patient when the dogs were weaving around him while he was doing difficult work.

Rosemary Hill from Somerset

Very impressed I have been

I wanted to let you know how very impressed I have been with your company’s service. Bernie did a great job.

Kate Budgett from London
Engineer:Bernie

Cracking service

Cracking service Bernie located the leak within 6 minutes. Will defiantly use you again thank you so much.

Phil Johnson from Essex
Engineer:Bernie

Excellent and diligent

Bernie was excellent and diligent and I wish I had known about your company 2 years ago-we could have saved ourselves a lot of time and stress.Bernie is excellent and very professional. He is very experienced and conscientious spending 6 hours approx at the property ascertaining the location of leaks. I am very impressed.

Peta Al Rais from London
Engineer:Bernie

Excellent service and speed

Thanks for the excellent service and speed in getting the report to me. I didn’t meet the engineer on site, the resident did but as far as i am aware they were very pleased with the service.

Pete Williamson from Finchley
Engineer:Bernie

Found the leak which is all we wanted

Excellent service found the leak which is all we wanted.

Roger Bainbridge from West Sussex
Engineer:Mark

Very professional, calm and clean

Brett was very professional, calm and clean in his work. We were really worried and stressed with the whole affair but Brett found the leak and now it’s been found and repaired, thank you so much.

Mr Sharp from Lincoln
Engineer:Brett

Very professional and knowledgeable

Both engineers who attended our client’s site were very professional and knowledgeable. They arrived on time and assisted our engineers to locate the assumed leak on the underground fire ring main. The client is over the moon as this has been an on going issue for near over 2 years!! Thanks again

Craig Shenton from Lancashire
Engineer:Brett & Bernie

Very pleased with the overall service

I was very pleased with the overall service provided by LDS. The engineer who dealt with my leak very professionally and would recommend LDS. Thank you.

Mr Rattray from Chesham
Engineer:Simon

Report was forwarded within a day

Mark was very professional and the report was forwarded within a day, thanks.

Louis Phillips from Cornwall
Engineer:Lee & Bernie

Worked extremely hard to locate the leak

Dear Mark I write to express my satifaction regarding the conduct of both you and your staff during my recent water leak episode. Both of your technicians, Lee and Bernie, worked extremely hard to locate the leak after arriving promptly at the agreed time. They were courteous and supportive during what was a trying time for both Jenny and myself. I was particularly appreciative of their efforts when I learned of the extremely early starts they have to make to reach us here in Cornwall. May I express my appreciation of your understanding and confidence-boosting manner when I spoke to you on the phone. The whole episode was conducted with skill and professionalism and I wholeheartedly commend LDS as a company of the highest calibre. Please convey my sentiments to Lee and Bernie, and I wish you all a happy and prosperous New Year.

Chris Strevett from West Sussex

Very professional and as considerate

Your engineer Barry, was very professional and as considerate as possible given the stressful situation. He was also very helpful in suggesting solutions to the problem which we have now taken into consideration.

Penny Heyes from Wooburn Green
Engineer:Barry

Very satisfied with the service

I was very satisfied with the service your engineer Barry provided today in locating my leak. He was courteous, informative, knowledgeable and dealt with my leak professionally, thank you.

Faizul Faizi from Isleworth
Engineer:Barry

Professional in everything he did

Today we had a visit from a member of your team called Bernie. He really is a credit to your organisation. He was very professional in everything he did and was extremely thorough. He also delivers bad news very nicely! Should we ever require your services again I would ask that he visits us.

Sue Polhill from Buckingham
Engineer:Bernie

A lovely bloke who clearly loves his job

Lee was a lovely bloke who clearly loves his job – and his enthusiasm for the service and his equipment were a pleasant contrast to a lot of the people we have dealt with when having household issues.

Andrew Etchells from Watford
Engineer:Lee

Worked to the best of his ability

Bernie worked to the best of his ability following very early starts to be on site at the agreed time. Both showed a very concerned,professional approach to their task.

Louis Phillips from Widegates
Engineer:Bernie

Your engineer was efficient and polite

Just wanting to confirm in writing how impressed I have been with your company’s service once more. Your engineer was efficient and polite and went beyond my expectations in trying to sort the problem today. Many thanks and best wishes for the festive season.

Richard Falk from Haxey
Engineer:Lee

Repaired a leak in my central heating system

I wish to thank you for your services given to me on Sunday 22nd December 2013 in my home. Your employee, Bernie detected and repaired a leak in my central heating system after almost 2 weeks of problems and personal pressure. I found Bernie to be most professional and efficient. His calm attitude I found very reassuring. The help and advice he gave me was very kind, helpful and I was able to return to normality. Again my sincere gratitude.

Mrs Blackburn from Huddersfield
Engineer:Bernie

Fantastic from the office to the engineer

Fantastic from the office to the engineer. Bernie – fantastic great worker and very knowledgable.

Russ Ian Hodgkinson
Engineer:Bernie

Speed and efficiency

I was very impressed with the speed and efficiency that Barry Cronin identified the damp problem that we have had for several months, and other contractors that we have employed have not. Many thanks for a good job.

Russell Light
Engineer:Barry

I would like to say a big thank you

I would like to say a big thank you to your team in helping me with the water that was being lost in my park. Especially Barry, his work has been outstanding down to finding a leak within one to three meters. You helped me save about 800 cubic meters of water a week!! Happy Christmas and New Year.

Glen Willingham, Operation Manager
Kings Park Village
Engineer:Barry

The detection of gas was very quick

The detection of gas was very quick and obviously the leak was close by. We were given a spot to dig but even after opening quite a long trench we found no pipe or substantial water ingress into the trench. I have returned today and opened a longer trench at right angles and now found the leak. The leak was actually 2.1 meteres from the indicated spot. Without LDS we would not have had a hope in hell so glad we used the service. The area above the leak is gravel but unbeknown to me the gravel sits on 3 inches or so of rough concrete so I think the gas was running under the concrete and then under some slaps before exiting from the weakest point where the slabs butt the house wall.

Andy Twose from Westonzoyland
Engineer:Lee

Really pleased

I was really pleased with the quickness of detecting the water leak and advice given. Thank you much.

Sharon Cartmell from Kent
Northfleet Technology College
Engineer:Barry

Very professional and thorough

Lee was very professional and thorough. Based on my experience I would not hesitate to recommend the LDS service.

John Fisher from Romford
Engineer:Lee

Polite and patient

Russell was polite, patient and calmly explained his findings, thank you.

Helen Camfield from Harpenden
Engineer:Russell

A very professional service

Thank you for finding my leak, a very professional service.

Mrs Leeming from Kirtlington, Oxon
Engineer:Bernie

Very pleased with the service provided

I was very pleased with the service provided by the engineer who dealt with my leak very professionally and would recommend LDS. Very satisfied thank you.

Mike Turner from Nothamptonshire
Engineer:Lee

Many thanks for your help today

Many thanks for your help today Mark and a special thanks to Bernie who is an asset to your company!

Mr Lararus from Essex
Engineer:Mark & Bernie

Arrived at very short notice

Barry the engineer was very courteous and arrived at very short notice and got the job done efficiently.

Claire Griffiths from Kent
Engineer:Barry

Thank you Lee

I was very pleased with the service. Thank you Lee in finding our leak.

Mrs Clapshaw from Devon
Engineer:Lee

The central heating leak has been fixed

The central heating leak has been fixed !! I can to praise Lee enough. He immediately installed confidence on his arrival and is a very good ambassador for your company. We were considering renting our own thermal camera and finding the leak ourselves. I am sure we would have spent hours even days trying to find it, and looking at where the leak is and the dry area around it, I am sure we would not have found it ourselves before spending a great deal more money than we paid you.

Mr Binley from Denford
Engineer:Lee

He was spot on

He was spot on. photos to follow well done and Thanks.

Ray Charmak from Brighton
Engineer:Mark

Very impressed

I was very impressed with Marks telephone manner & knowledge.

Mr Binley from Denford
Engineer:Mark

A big thank you

Just wanted to say a big thank you for sending Barry to detect my leak today. He detected the leak and reassured me that there is nothing to worry about and that it would soon be resolved. Also, at my request he turned the water mains off, which is the first time in ages that I cannot hear running water under the floor, which has kept me awake for the last 3 nights. Once again a big thank you for sending such an experienced man I was delighted with the service.

Mrs M White from London
Engineer:Barry

Was thorough and very polite

Barry has visited my property this afternoon to undertake a gas test in the hope of moving my insurance claim forward. He took time to explain the process and results to me, which I very much appreciated as I have no technical background, was thorough and very polite and professional. Please pass my thanks for his patience on to him in due course.

Sandra Smith from Ashford, Kent
Engineer:Barry

Very impressed with his customer service

Please be advised of the following service that was provided by your team member, Mr Barry Cronin. I was very impressed with his customer service, knowledge, care and understanding of the problem we were faced with and how he kept us informed throughout his inspection work. It is so nice to see someone who can see the whole picture and not just the problem. An absolute pleasure and would recommend him highly.

Kalpesh Joshi from Middlesex
Engineer:Barry

Lovely wonderful person

Barry, the engineer was a lovely wonderful person, many thanks for locating my leak so grateful thank you very much indeed and to the office staff for being so helpful.

Mr Dass from Slough
Engineer:Barry

Excellent

The 2 engineers were excellent. Well done Chaps.

Sonja Johannessen from Wiltshire
Engineer:Mark & Bernie

Left the area clean and tidy

The engineer was very approachable and left the area clean and tidy.

Mr Ganesh from Langley, Slough
Engineer:Mark

I have nothing but praise

Just to say so many thanks for juggling everything to ensure your Engineer got to me yesterday, I have nothing but praise for your company, a great professional service so many thanks. British gas have been here all morning and fixed the problem. Again so many thanks. You and your engineer have made three people very happy.

Andy Scott from Fareham
Engineer:Mark

Hard work and determination

I just wanted to let you know that Brett successfully identified where our central heating leak was. We had our floor dug up on Friday and the leak was in the area that Brett had marked out. I would be grateful if you could thank Brett for his hard work and determination to find the source of our massive water loss. I have been very impressed with your company and with the efforts made to minimise damage to property when tracing leaks. I will most certainly recommend you to anyone who might find themselves in a similar position.

Judith Latheron
Engineer:Brett

He managed to identify the problem

We had a specialist in today named Barry, who had been referred by homeserve to find a leak. He managed to identify the problem being the shower. He went down in the celler to see the extent of the damage and told me it was severly wet everywhere down there when we ran the shower. He told me what I was dealing with, where others coudnt. He told me the extent of water damage which could even make the kitchen unsafe to access. He even gave me advise on how to deal with the issue for which I will follow. I understand that he will be writing a report to homeserve, which will enable us to take the step. Thanks.

Mr. Devlukia from Ilford
Engineer:Barry

He identified a major leak

Your engineer, Barry, came yesterday to diagnose internal leaks in the above house. I would like to praise him for his manner and endeavours to detect the water leaks. He identified a major leak (from a downstairs toilet). This is a problem which has been ongoing for a very long while and caused us a lot of expense and stress. We can’t thank you – and particularly Barry – enough for finding the root of the problem. I took readings from yesterday to today (24 hours) and they show the consumption has dropped by 450 litres – hence the leak! Many many thanks.

T.Hargittai from Orpington
Engineer:Barry

We are delighted with the work carried out

We are delighted with the work carried out at our property last week. Brett worked hard and was very tidy. Saving us a lot of money thank you very much. We will recommend you.

Mr Eglinton from County Durham
Engineer:Brett

Extremely polite and most sympathetic

I am writing just to say what a really helpful and efficient member of staff you have who called out to our property on Friday 13th September to detect a leak for Homeserve. His name is Barry but unfortunately I didn’t catch his surname. He was extremely polite and most sympathetic. I have to say I think he is a credit to your company and I think it’s only right you are told. People are very quick to complain but never quick enough to give credit when it is due.

Teresa Austin from Cambridgeshire
Engineer:Barry

Very pleased with the job

I was very pleased with the job Brett did this morning. He was professional, polite and exceptionally knowledgeable and found the leak which was a great relief. Please can I pass on his thanks and utmost praise.

Mr Shaddock from Norwich
Engineer:Brett

Prompt and efficent service

Hi Lisa could i just thank you for your prompt and efficent service once again and could you also thank Barry and Bernard for their excellent work and look forward to working with you again. Many thanks Glyn Jacks

Glyn Jacks from Merseyside
Engineer:Barry & Bernie

Praise where its due

I was very pleased with how Russell put himself over in all ways. Appearance, how he explained what he was doing, professionalism – everything. Praise where its due.

Mrs Clifton
Engineer:Russell

Full of praise

Francesco was full of praise for Simon and the work he did.

Polly Grahamn from London
Vitol Building Services Ltd
Engineer:Simon

Would definitely recommend your company

Just to say.. they found the leak!.. and now it has been repaired.. which is great! I would also like to say how impressed we all were with Lee… very professional, very polite… We would definitely recommend your company/service/staff. What a refreshing change! Thanks once again for all your help!

Jill Jones from Bolton, Lancashire
Broker Direct Plc
Engineer:Lee

Thank you so much for finding my leak

Simon was amazing, thank you so much for finding my leak.

Martina Harley from Witney
Engineer:Simon

Excellent service from the engineer

Excellent service from the engineer Brett who came out twice and successfully detected our longstanding leak after had no success with various plumbers and heating engineers. We subsequently had another leak and it turned out that they were due to mice! Thanks Brett.

Melanie Davies from West Yorkshire
Engineer:Brett

Pass on compliments

Please pass on compliments to the attending engineer for the above property, Mrs Grillo paid compliment.

Mrs Grillo from Buckinghamshire
Engineer:Brett

A credit to you

I would just like to let you know how professional your engineer was today, I am not sure of his name. He was very polite, courteous and was very articulate in his work. A credit to you.

Michelle Halifax from Surrey
Engineer:Brett

Very polite and informative

I would like to say the engineer who arrived at my house was very polite and informative. He explained everything to me and also took off his shoes to walk around the house.

Julie Gibson from Yorkshire
Engineer:Mark

Worked very hard

Mark worked very hard and professional, thank you.

Mr Cable from Bishop Storford
Engineer:Mark

Very thorough lovely engineer

Very thorough lovely engineer who did a great job and couldn’t have been more helpful thank you very much.

Mrs Aldridge from Norfolk
Engineer:Brett

Many thanks for your report

Many thanks for your report. Brett was great yesterday. He went above and beyond what I expected from him. He was both professional and very personable in his work. Please pass our regards and thanks for his work. It looks now that we have ticked off another source of the problems. Brett suggested a couple of potential next steps which we will now follow up. Again, thanks for your support and great service.

Steve Drinkwater from London
Engineer:Brett

Exceptionally dedicated to his job

A lovely engineer, very polite and exceptionally dedicated to his job. He found the problem that 9 other companies couldn’t! Would definitely recommend LDS.

Julie Robinson from Bradford
Engineer:Mark

Thank you for excellent service

I wanted to say thank you for excellent service we received from your service engineer yesterday. He explained what he was doing no why and located the leak that has ‘evaded’ plumbers, heating engineers and Homeserves best for some time. I would certainly recommend your company and your engineer. In the days of cowboy builders it was a real pleasure to meet a true professional.

Mark Axon from Kent
Engineer:Barry

Thank you very much

Thank you very much, Lee was fantastic.

Mrs G Crayford-Venn from Aylesbury
Engineer:Lee

Attended promptly this morning

Firstly, I wanted to let you know that Russell attended promptly this morning and conducted a thorough diagnosis of the apparent water leak. Given the size of the property, this took some time. He was extremely methodical, courteous and was careful to keep soft furnishings clean etc. Using several techniques, he was able to locate the source of the leak to an underfloor CH feed pipe, laid under screed in a hallway cupboard. We were able to verify this after having excavated a small area. I’m convinced that there would have been no way of finding this leak without the assistance of Russell and the resultant damage would have been so much worse. Please pass on my thanks again to Russell Noble and be assured that I wouldn’t hesitate to recommend your company in future.

John Murrells from Berkshire
Engineer:Russell

Never heard of Leak Detection

I had never heard of Leak Detection, I had many plumbers try to find my leak but Brett was spot on!

Mr Patel from Birmingham
Engineer:Brett

Please pass on my appreciation

I am writing to express my satisfaction with the services provided by the engineers who attended my property on Friday 10th May. The two engineers were extremely efficient in detecting a leak from a radiator pipe buried in concrete which had remained undetected following several visits from various engineers sent from our insurers. Both engineers demonstrated the highest level of consideration for my family and were polite and courteous at all times. Please pass on my appreciation.

Vickie Tomkins from London
Engineer:Brett

Very professional and knowledgeable

Russell was brilliant. He is very professional and knowledgeable and found the leak very quickly.

Shelly Farrow from Croxton
Engineer:Russell

I was very impressed with LDS

Thank you for emailing the report and receipt following your engineer’s inspection on 3rd May at my cottage in Staplehurst, Kent. I was very impressed with LDS. It was easy to arrange an appointment. I was given a time to expect your engineer. He rang to say he would be slightly delayed, which I much appreciated. Barry (your engineer) was quietly efficient and inspired confidence. It was obvious he was thoroughly expert at his job and he was able to detect the leak as well checking the whole system, which was reassuring. I hope it does not sound patronising if I say that Barry was polite? I would like to thank him, as well as LDS, for an excellent job. I will be forwarding the report to the heating firm I use, with a recommendation about LDS in case they have other clients who may need to use your firm.

Mrs Fairfax from Staplehurst
Engineer:Barry

Lee gave us confidence

Lee gave us confidence in the way he handled the problem, and his wide knowledge base he was also very polite and easy to have round. Also checked with us next day that eveything was ok. Excellent ambassador for your company. I only wish I could refer all our heating servicing to Lee. Many thanks.

Ceri Davies from Cardiff
Engineer:Lee

Absolutely superb service

Absolutely superb service. I am at last able to wash the dishes having not had hot water since Xmas. Special thanks to Mark from Bridlington for coming out on a Sunday and being 150% professional. Also found the whole detection process really interesting. Thank you!

Avril Barnes from Northumberland
Engineer:Mark

The chap that came out to us was brilliant

The chap that came out to us was brilliant. Very polite, thoroughly knowledgeable and a credit to your company. Happily we have the leak fixed now and need to go through the insurance pain…

Stuart Cleevely from Guildford
Engineer:Mark

Thank you for your assistance

We found the leak today within 1 foot of the X marked by your operatives. I attach photos for your information. Thank you for your assistance.

Portland Prison in Dorset

Absolutely brilliant

Russell was absolutely brilliant and a credit to the company.

Mrs Walker from Norwich
Engineer:Russell

Really pleased with the work

I was really pleased with the work that Mark did – he kept me informed of the services he was carrying out and worked hard to find the source of the leak. Would highly recommend him and the service offered by LDS.

Amanda Wenban
Engineer:Mark

Could not have been more accurate

Thank you for the Service provided at San Diego Road in Gosport. Here is a picture of the leak which was embedded about 6 inches into a concrete floor, your detection could not have been more accurate and we only opened up about 18” of the flooring. Simon (If I recall correctly) was a lovely chap to deal with and most helpful. All the best and Happy New Year.

Guy Nicholls & Paul Rousou from Gosport
Engineer:Simon

Many thanks for your help

Many thanks for your help on my initial contact with you, and to Lee for the extremely efficient methods he employed and for his explanation and discussion as the tests progressed. Our relief on finding the source of the trouble cannot be described.

Vincent Kelsal from Altringham

Simon was so thorough

Simon was so thorough and did a great job today and I would recommend him to anyone.

Mrs Smith from Pembroke
Engineer:Simon

Engineer arrived promptly and was very thorough

Hi Lisa, many thanks for your help in this problem. Your engineer arrived promptly and was very thorough, professional and friendly in finding the leak, please pass on our thanks to Barry as well.

Steve Wigglesworth from Birmingham
Engineer:Barry

Michael pinpointed the leak

After a problematic survey to locate a leak under membrane and double tiles. Michael pinpointed the leak, removing only one tile in the bathroom to repair the leak. I am very happy with the results, thank you.

Mrs Bloom from London
Engineer:Michael

Thank you Lee for detecting our leak

Thank you Lee for detecting our leak. We were very concerned and you put our minds at rest with your professionalism and expertise.

North Yorkshire
Engineer:Lee

He was pleasant and calm

Thank you so much, Lee is a credit to the company. He was pleasant and calm when I was getting stressed. He worked non stop until he found the leak which was very difficult. Its not often you get such great service, Michael and Mark were also very helpful on the phone.

Mrs Padgett from County Durham

Your usual high standard and professional work completed

Fantastic job. Your usual high standard and professional work completed. Many thanks from the high level team.

Andrew

Thorough and charming with my two year old son

Had a mysterious leak somewhere on the ground floor of our house, seeing as we have a tiled kitchen diner and concrete floors to two other reception rooms, I was dreading employing a builder to dig up and investigate. There is no need for the prospect of lots of messy work, as Lee found the leak in our utility room. He was very polite, thorough and charming with my two year old son. Leak found, builders now employed and only a small area of floor to come up. Thank you for your excellent service.

Elaine from Waltham Abbey, Essex

Excellent and extremely professional

The overall impression, from firstly speaking to you and then when Lee arrived and found the leak was excellent and extremely professional – thank you very much.

Kate Hill

Please pass my gratitude onto him

I would like you to know that Lee is a credit to your company. He made sure that his job was sorted and saw it all the way through to the end. If all you operatives are like Lee you will have a successful company. Please pass my gratitude onto him. I will also pass these thoughts onto my insurance company.

Mr Taylor from Stourbridge
Engineer:Lee

Worked exceptional hard to locate our leak

Lee worked exceptional hard to locate our leak which was spot on. Thank you.

Mrs Patterson from Norfolk

He was a pleasure to have here

Thanks for the report Lisa, it’s very thorough, and thanks again to Barry. He was a pleasure to have here, he clearly knew his stuff, and his advice was invaluable.

John

Thank LDS for all your help

I would like to thank LDS for all your help last week in finding the leak at St Anne’s Church, it was exactly where Mark & Lee said it was, we dug the floor up on Monday the heating engineer replaced a length of pipe and 2 bends on Wed. what a relief we would never have found it without the help of LDS Thank you.

Margery from Lancashire

Many thanks for all the help your company have given me

Again many thanks for all the help your company have given me and especially Barry who was fantastic. Should you wish to use the following statement on your website I would have no objection whatsoever. “An amazing well run and professional company which solved my leak and saved me thousands of pounds which otherwise would have meant me ripping floors and possible walls down, welldone

Barry Croucher

extremely impressed with the service from LDS

We are extremely impressed with the service from LDS and from Mark in particular. He was fantastic on both sites that he came to this week. We have a large portfolio of properties and as you can imagine a lot of leaks so we will undoubtedly be coming to you for future leaks. Many Thanks

Ben

The detection was very efficient

Thank you very much. The detection was very efficient, and much quicker than I expected ! You may like to know that the leak was exactly where your engineer said it was, right next to the soil pipe in the corner. It turned out to be a small hole worn in the underside of the rising cold water main, the copper of which was bright and shiny. It seems that this must have been worn away by a rubbing action against the underlying concrete, as the overlying central heating pipes expanded and contracted, thus pushing the cold main downwards. The lack of visible water from the leak may be due to the water running down the outside of the soil pipe, and along the trench under the floor in which it lies.The leak is now completely fixed.

Graham Travers

Helped to reduce the time scale in locating the leak

Thanks very much for your companies professional services. You certainly helped to reduce the time scale in locating the leak and proved that by having the correct equipment and personnel, unlike the shower of you know what that was sent in by the school originally, the leak was easily found. Could you also thank Mark for his services. I will have no hesitation in recommending your company in the future

Richard

Very professional, very skilled

Very impressed with Lee and Mark. Great Lads. Very professional, very skilled, would definately be using you guys again.

Mark Cunningham from Merseyside
Engineer:Lee & Mark

Fantastic job, very courteous and hard working

Thank you so much to Lee, he located our leak that 2 other companies failed to find. Fantastic job, very courteous and hard working.

Mr Osbourne from Cheshire
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