You can trust LDS to find your leak.

I’d just like to pass on our appreciation to your specialist you sent out to us today – Gareth. Given these difficult times we currently find ourselves in he did an excellent Job. On time, friendly and helpful with advice, clearly communicating everything he was doing to detect the leak for us. A very professional and efficient service so thanks again.

Bernie was excellent, he listened patiently to my concerns, and then thoroughly checked the Bungalow for any leaks , he identified where the leak in the central heating pipes was, and also informed me that there was a 30% damp reading in the shower room , which was not connected to the central heating pipework , but he suspected it was a leak from the shower. He also gave me some very good advice re the pipework in the loft. He was very courteous and professional .

I would just like to say thank you for the work that you carried out for me. I have now exposed the leak area and confirmed your second findings for my property. I very much appreciate that when the first check proved wrong you responded so quickly to correct it with a second visit. I have no hard feelings about the first visit the gentleman that came believed he had found the problem and left, in our working life I’m sure we have all been there at least once. Thank you again.

I am a resident of the Print House in London. We have had several leaks in our building since it was renovated and made part residential in 2012. Our managing agents, Lamberts, organised a visit today which Barry attended. It is the second time he has attended site to locate the source of leaks. He is professional and very adept at finding the source – something others have not done on both occasions he was here.

A very pleasant and very proficient person and his assistant who were positive and gave full information of the work and investigation whilst it was being carried out. The highlight was the fact that out leak was detected successfully !!!!! Highly recommended and a credit to the Company – LDS -they represented.

Just to say so many thanks for juggling everything to ensure your Engineer got to me yesterday, I have nothing but praise for your company, a great professional service so many thanks. British gas have been here all morning and fixed the problem. Again so many thanks. You and your engineer have made three people very happy.

Please be advised of the following service that was provided by your team member, Mr Barry Cronin. I was very impressed with his customer service, knowledge, care and understanding of the problem we were faced with and how he kept us informed throughout his inspection work. It is so nice to see someone who can see the whole picture and not just the problem. An absolute pleasure and would recommend him highly.

Barry has visited my property this afternoon to undertake a gas test in the hope of moving my insurance claim forward. He took time to explain the process and results to me, which I very much appreciated as I have no technical background, was thorough and very polite and professional. Please pass my thanks for his patience on to him in due course.