You can trust LDS to find your leak.

Many thanks for your report. Brett was great yesterday. He went above and beyond what I expected from him. He was both professional and very personable in his work. Please pass our regards and thanks for his work. It looks now that we have ticked off another source of the problems. Brett suggested a couple of potential next steps which we will now follow up. Again, thanks for your support and great service.

Thank you for the Service provided at San Diego Road in Gosport. Here is a picture of the leak which was embedded about 6 inches into a concrete floor, your detection could not have been more accurate and we only opened up about 18” of the flooring. Simon (If I recall correctly) was a lovely chap to deal with and most helpful. All the best and Happy New Year.

The central heating leak has been fixed !! I can to praise Lee enough. He immediately installed confidence on his arrival and is a very good ambassador for your company. We were considering renting our own thermal camera and finding the leak ourselves. I am sure we would have spent hours even days trying to find it, and looking at where the leak is and the dry area around it, I am sure we would not have found it ourselves before spending a great deal more money than we paid you.

Bernie was excellent, he listened patiently to my concerns, and then thoroughly checked the Bungalow for any leaks , he identified where the leak in the central heating pipes was, and also informed me that there was a 30% damp reading in the shower room , which was not connected to the central heating pipework , but he suspected it was a leak from the shower. He also gave me some very good advice re the pipework in the loft. He was very courteous and professional .

Everyone working in the office is most helpful, understanding and clear with their explanation and guidance in every aspect. A most professional team. Value for money – I don’t know what anyone else charges, but LDS solve the problem. Bernie Clark is one of the best engineers & I have met a few! LDS need to pay him handsomely, since he is the face of the company and customers will recommend LDS on their experience of him.

Barry has visited my property this afternoon to undertake a gas test in the hope of moving my insurance claim forward. He took time to explain the process and results to me, which I very much appreciated as I have no technical background, was thorough and very polite and professional. Please pass my thanks for his patience on to him in due course.

I wanted to say thank you for excellent service we received from your service engineer yesterday. He explained what he was doing no why and located the leak that has ‘evaded’ plumbers, heating engineers and Homeserves best for some time. I would certainly recommend your company and your engineer. In the days of cowboy builders it was a real pleasure to meet a true professional.

Barney was calm, very responsive to questions and kept as in obtrusive as possible. We are a B&B and our guests were considered with understanding. The process was thorough and we were able to be with/ take part .although it took 4hours to find we are just so very glad to be in a position to repair it and be back to normal. We would recommend this company without hesitation.