Thank you for emailing the report and receipt following your engineer’s inspection on 3rd May at my cottage in Staplehurst, Kent. I was very impressed with LDS. It was easy to arrange an appointment. I was given a time to expect your engineer. He rang to say he would be slightly delayed, which I much appreciated. Barry (your engineer) was quietly efficient and inspired confidence. It was obvious he was thoroughly expert at his job and he was able to detect the leak as well checking the whole system, which was reassuring. I hope it does not sound patronising if I say that Barry was polite? I would like to thank him, as well as LDS, for an excellent job. I will be forwarding the report to the heating firm I use, with a recommendation about LDS in case they have other clients who may need to use your firm.
I was very impressed with LDS
Mrs Fairfax from Staplehurst
