You can trust LDS to find your leak.

I am writing just to say what a really helpful and efficient member of staff you have who called out to our property on Friday 13th September to detect a leak for Homeserve. His name is Barry but unfortunately I didn’t catch his surname. He was extremely polite and most sympathetic. I have to say I think he is a credit to your company and I think it’s only right you are told. People are very quick to complain but never quick enough to give credit when it is due.

The engineer (James) had the difficult task of locating a relatively minor leak in a large house with solid and suspended wooden floors. He politely managed my expectations saying that it would be challenging so I was absolutely delighted when he managed to locate the leak. Better still the leak was in a hidden but accessible area so repairs were carried out by my plumber the same day. I would like to thank LDS and James for a first class service!

THANK YOU! Having frozen all winter my house is actually WARM! Adrian did a great job and what with his detection and Lawrence my plumber’s follow up it looks like the cowboy builders and plumbers antics could be behind me! I was very impressed by the job Adrian did even if I baulked at the cost it is worth every penny! If The Labrador Company ever produces a Staffordshire bull terrier clock I will send you one! Great job and very professional!

Great service but expensive. I had to change my appointment with a few days notice and this was done without a problem – thank you. Adrian turned up on time and was very thorough – it took about 3 hours, but the leak was detected very accurately so my plumber was able to fix with minimum disruption to the tiled floor! I do think the service is very expensive, but at least it worked.

While I think it’s a fabulous service, quick and efficient, systematic and state of the art technology, £500 net of VAT would have been my ideal price! Very courteous and gave reasons for the process and any questions he asked. ..and was incredibly patient when the dogs were weaving around him while he was doing difficult work.

Barney was calm, very responsive to questions and kept as in obtrusive as possible. We are a B&B and our guests were considered with understanding. The process was thorough and we were able to be with/ take part .although it took 4hours to find we are just so very glad to be in a position to repair it and be back to normal. We would recommend this company without hesitation.

I would like to thank LDS for all your help last week in finding the leak at St Anne’s Church, it was exactly where Mark & Lee said it was, we dug the floor up on Monday the heating engineer replaced a length of pipe and 2 bends on Wed. what a relief we would never have found it without the help of LDS Thank you.

I would really like to praise Gareth for the excellent service he offered us. I was really impressed with him; he arrived spot on time and made me feel so confident. He was so thorough, clean, conscientious and a really good ambassador for your company. Thank you for the service and sending such an excellent engineer.