You can trust LDS to find your leak.

Just wanted to let you know my plumber got to me yesterday and fixed the t-joint. The thread had worn, probably fitted originally a bit shabbily he thinks. No damage getting that corner cupboard out and leaving worktop alone thank goodness. Thanks again Scott for being able to pinpoint where it was with your equipment….fab.

Bernie was excellent, he listened patiently to my concerns, and then thoroughly checked the Bungalow for any leaks , he identified where the leak in the central heating pipes was, and also informed me that there was a 30% damp reading in the shower room , which was not connected to the central heating pipework , but he suspected it was a leak from the shower. He also gave me some very good advice re the pipework in the loft. He was very courteous and professional .

Both engineers were fantastic. I was incredibly worried but they put me at ease and talked me through the process. My insurance company had previously said I was not insured but they encouraged me to revisit this and due to their knowledge and expertise, I have done so and my claim has been accepted.

I am writing to express my satisfaction with the services provided by the engineers who attended my property on Friday 10th May. The two engineers were extremely efficient in detecting a leak from a radiator pipe buried in concrete which had remained undetected following several visits from various engineers sent from our insurers. Both engineers demonstrated the highest level of consideration for my family and were polite and courteous at all times. Please pass on my appreciation.

I wanted to say thank you for excellent service we received from your service engineer yesterday. He explained what he was doing no why and located the leak that has ‘evaded’ plumbers, heating engineers and Homeserves best for some time. I would certainly recommend your company and your engineer. In the days of cowboy builders it was a real pleasure to meet a true professional.

Many thanks for your report. Brett was great yesterday. He went above and beyond what I expected from him. He was both professional and very personable in his work. Please pass our regards and thanks for his work. It looks now that we have ticked off another source of the problems. Brett suggested a couple of potential next steps which we will now follow up. Again, thanks for your support and great service.

Thanks very much for your companies professional services. You certainly helped to reduce the time scale in locating the leak and proved that by having the correct equipment and personnel, unlike the shower of you know what that was sent in by the school originally, the leak was easily found. Could you also thank Mark for his services. I will have no hesitation in recommending your company in the future

I am writing in connection with a visit to our property by one of your employees called “Brett Hughes” I wish to advise your company that this young man was punctual and extremely courteous in his approach and demeanour. Your company should be proud of this young man and his work ethic which is a rare commodity today.