Don't take our word for it.....
Our customers depend on us to provide reliable, professional customer service.
We do our best to meet and exceed their high standards.
Here's what our customers say about our team.
| Vickie Tomkins, New Eltham, London | ||
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I am writing to express my satisfaction with the services provided by the engineers who attended my property on Friday 10th May. The two engineers were extremely efficient in detecting a leak from a radiator pipe buried in concrete which had remained undetected following several visits from various engineers sent from our insurers. Both engineers demonstrated the highest level of consideration for my family and were polite and courteous at all times.
Please pass on my |
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| Mrs Fairfax, Staplehurst, Kent | ||
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Thank you for emailing the report and receipt following your engineer's inspection on 3rd May at my cottage in Staplehurst, Kent. I was very impressed with LDS. It was easy to arrange an appointment. I was given a time to expect your engineer. He rang to say he would be slightly delayed, which I much appreciated. Barry (your engineer) was quietly efficient and inspired confidence. It was obvious he was thoroughly expert at his job and he was able to detect the leak as well checking the whole system, which was reassuring. I hope it does not sound patronising if I say that Barry was polite? I would like to thank him, as well as LDS, for an excellent job. I will be forwarding the report to the heating firm I use, with a recommendation about LDS in case they have |
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| Stuart Cleevely, Guildford | ||
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The chap that came out to us was brilliant. Very polite, thoroughly knowledgeable and a credit to your company. Happily we have the leak fixed now and need to go through  the insurance pain... (Date: 03.04.2013) Engineer: Mark Hodge |
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| Portland Prison, Dorset | ||
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We found the leak today within 1 foot of the 'X' marked by your operatives. I attach photos for your information. Thank you for your assistance. (Date: 28.03.2013) |
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| Mrs Walker, Norwich | ||
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Russell was absolutely brilliant and a credit to the company. (Date: 22.03.2013) |
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| Mr Patel, Birmingham | ||
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I had never heard of Leak Detection, I had many plumbers try to find my leak but Brett was spot on! (Date: 15.01.2013) Engineer: Brett Hughes |
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| Guy Nicholls & Paul Rousou in Gosport, Hampshire | ||
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Here is a picture of the leak which was embedded about 6 inches into a concrete floor, your detection could not have been more accurate and we only opened up about 18” of the flooring. Simon (If I recall correctly) was a lovely chap to deal with and most helpful. |
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| Vincent Kelsall, Altringham | ||
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Many thanks for your help on my initial contact with you, and to Lee for the extremely efficient methods he employed and for his explanation and discussion as the tests progressed. Our relief on finding the source of the trouble cannot be described. (Date: 9.11.2012) |
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| Mrs Smith, Pembroke | ||
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Simon was so thorough and did a great job today and I would recommend him to anyone. (Date: 30.10.2012) |
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| Steve Wigglesworth, Birmingham | ||
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Hi Lisa, many thanks for your help in this problem. Your engineer arrived promptly and was very thorough, professional and friendly in finding the leak, please pass on our thanks to Barry as well. (Date: 4.10.2012) |
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| Mrs Bloom, London | ||
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After a problematic survey to locate a leak under membrane and double tiles. Michael pinpointed the leak, removing only one tile in the bathroom to repair the leak. I am very happy with the results, thank you. (Date: 12.06.2012) |
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| North Yorkshire | ||
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Thank you Lee for detecting our leak. We were very concerned and you put our minds at rest with your professionalism and expertise. (Date: 8.06.2012) |
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| Mrs Padgett, County Durham | ||
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Thank you so much, Lee is a credit to the company. He was pleasant and calm when I was getting stressed. He worked non stop until he found the leak which was very difficult. Its not often you get such great service, Michael and Mark were also very helpful on the phone. (Date: 23.05.2012) |
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| Andrew, | ||
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Fantastic job. Your usual high standard and professional work completed. Many thanks from the high level team. (Date: 23.04.2012) |
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| Elaine, Waltham Abbey, Essex | ||
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Had a mysterious leak somewhere on the ground floor of our house, seeing as we have a tiled kitchen diner and concrete floors to two other reception rooms, I was dreading employing a builder to dig up and investigate. There is no need for the prospect of lots of messy work, as Lee found the leak in our utility room. He was very polite, thorough and charming with my two year old son. Leak found, builders now employed and only a small area of floor to come up. Thank you for your excellent service. (Date: 20.04.2012) |
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| Kate Hill, | ||
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The overall impression, from firstly speaking to you and then when Lee arrived and found the leak was excellent and extremely professional - thank you very much. (Date: 23.02.2012) |
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| Mr Taylor, Stourbridge | ||
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I would like you to know that Lee is a credit to your company. He made sure that his job was sorted and saw it all the way through to the end. If all you operatives are like Lee you will have a successful company. Please pass my gratitude onto him. I will also pass these thoughts onto my insurance company. (Date: 20.02.2012) |
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| Mrs Patterson, Norfolk | ||
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Lee worked exceptional hard to locate our leak which was spot on. Thank you. (Date: 25.01.2012) |
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| Mr Osbourne, Cheshire | ||
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Thank you so much to Lee, he located our leak that 2 other companies failed to find. Fantastic job,very courteous and hard working. |
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| Mark Cunningham MNAEA DEA, Turner Property Management, Merseyside | ||
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Very impressed with Lee and Mark. Great Lads. Very professional, very skilled, would definately be using you guys again. |
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| Richard | ||
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Thanks very much for your companies professional services. You certainly helped to reduce the time scale in locating the leak and proved that by having the correct equipment and personnel, unlike the shower of you know what that was sent in by the school originally, the leak was easily found. Could you also thank Mark for his services. I will have no hesitation in recommending your company in the future. |
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| Graham Travers | ||
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Thank you very much. The detection was very efficient, and much quicker than I expected ! You may like to know that the leak was exactly where your engineer said it was, right next to the soil pipe in the corner. It turned out to be a small hole worn in the underside of the rising cold water main, the copper of which was bright and shiny. It seems that this must have been worn away by a rubbing action against the underlying concrete, as the overlying central heating pipes expanded and contracted, thus pushing the cold main downwards. The lack of visible water from the leak may be due to the water running down the outside of the soil pipe, and along the trench under the floor in which it lies. The leak is now completely fixed. |
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| Ben | ||
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We are extremely impressed with the service from LDS and from Mark in particular. He was fantastic on both sites that he came to this week. We have a large portfolio of properties and as you can imagine a lot of leaks so we will undoubtedly be coming to you for future leaks.Many Thanks |
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| Barry Croucher | ||
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Again many thanks for all the help your company have given me and especially Barry who was fantastic. Should you wish to use the following statement on your website I would have no objection whatsoever. "An amazing well run and professional company which solved my leak and saved me thousands of pounds which otherwise would have meant me ripping floors and possible walls down, welldone". |
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| Margery, Lancashire | ||
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I would like to thank LDS for all your help last week in finding the leak at St Anne's Church, it was exactly where Mark & Lee said it was, we dug the floor up on Monday the heating engineer replaced a length of pipe and 2 bends on Wed. what a relief we would never have found it without the help of LDS Thank you. (Date: 11.11.2011) |
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| Ben | ||
| We are extremely impressed with the service from LDS and from Mark in particular. He was fantastic on both sites that he came to this week. We have a large portfolio of properties and as you can imagine a lot of leaks so we will undoubtedly be coming to you for future leaks.Many Thanks |
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| KENT | ||
| Money well spent, Professional from my first conversation with Lisa, the leak was pinpointed quickly saving me thousands. Excellent job, well done. | ||
| Kent | ||
| Can you please pass my thanks to Mark & Barry who are a credit to your company, working really hard to locate my leak. | ||
| Barry Porter | ||
| I have been very impressed by the support offered by your company, and particularly by the engineer, and I am very grateful for your help Many thanks. | ||
| West Yorkshire. | ||
| Many thanks .I hope not to phone you again but won’t hesitate in rRecommending you to friends. | ||
| John |
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| Thanks for the report Lisa, it’s very thorough, and thanks again to Barry. He was a pleasure to have here, he clearly knew his stuff, and his advice was invaluable. | ||
Thank you for the Service provided at San Diego Road in Gosport.
Please contact us for a no obligation quotation and advice Tel: 0844 809 4968